Reviews (1,649)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly, drag-and-drop interface that simplifies creating custom forms with features like conditional logic and file uploads. They appreciate the professional look and seamless website integration of the forms. The free version offers substantial value, particularly for small businesses. Customer support is highlighted for its responsiveness and helpful live chat, making this app a top choice for enhancing customer interactions and data collection.

July 24, 2024

Good customer support

Bydaar
United Arab Emirates
2 days using the app
May 25, 2018

Great customer service, great form builder. I love that this allows you to have unlimited form fields, intro before and after the form. I also appreciate that you and customize the look of the form to sort of match your site styling. The styling also offers hundreds of free fonts (Google Fonts), which is fantastic.

I'm giving 4 stars because I did have a bit of trouble in that I was creating a ...

Kaicoffeehawaii
United States
10 days using the app
HulkApps.com replied March 8, 2019

Thank you for the review. Sorry for the trouble you had faced in the past. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

January 18, 2022

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

Imoum
China
7 days using the app
HulkApps.com replied March 29, 2022

Hi there! Thank you for taking the time to write us your valuable feedback.
You can export all of the submitted responses from the dashboard.
Just go to Submitted responses ...

October 21, 2021

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

Raising Royalty Apparel
United States
6 days using the app
HulkApps.com replied October 22, 2021

Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for ...

Edited February 10, 2023

Update 2/10/23:

I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.

The one thing they still need to do is let you choose the font on the ...

Hipsterkid
United States
6 days using the app
HulkApps.com replied March 21, 2023

Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us ...

January 24, 2023

Good app, support is quick to respond and help out.

The app could be a tad more user-friendly but I assume these guys are just getting started.

Overall, I recommend it, it's a cool custom form app for a Shopify store.

Undrdog Surface Products
United States
4 days using the app
HulkApps.com replied January 26, 2023

Hi there,

Thank you for sharing your observations about our Hulk Form Builder app. Your feedback is truly valuable and keeps us continuously improving our app's possibilities ...

January 12, 2018

Super easy to use and to customize, great reporting functionality as well.

Walkaboutoutfitter
United States
3 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

November 21, 2022

A free version worth using. Unlike so many Shopify form builder apps the free version actually has good functionality. Support is also good. As a WP developer I can't really in good conscience give any Shopify app 5 stars as they are in general a rip off, but this one is well worth 4.5.

Meirion Davies & Co Ltd / Meirion Davies a’i Gwmni Cyf
United Kingdom
3 days using the app
HulkApps.com replied March 21, 2023

Thank you for your feedback! We're happy to hear that you think highly of our form builder app and that you find the free version to be worthy of use. We put a lot of effort ...

September 2, 2021

I needed to add a field in my Contact Me form for customer photos so they could show me product issues, or show me their review photos featuring my products. I used Hulk apps Form Builder, and it worked well. I was a bit concerned about having to change the code on my Shopify site, so I created a copy first, so if I messed it up, I would still have the original. No problem though, I figured it ...

Hutton Hill Designs
Canada
2 days using the app
HulkApps.com replied September 3, 2021

The app looks great on your store! Thanks so much for the review. We are in the process of developing a detailed guide for this and will role this out shortly. :-)

November 5, 2023

Really easy to install and set up forms. Great options, quick service from customer support.

Hand-Picked Flowers
New Zealand
About 10 hours using the app
HulkApps.com replied December 4, 2023

Hello,

We're pleased to hear that you found our Hulk Form Builder easy to install and set up, and that you were satisfied with our options and customer support speed. We ...