My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it
Hi Ultraluxe Skincare,
Our support contacted you about the issue.
Please let us know the issue you are facing and we are happy to check it.
We didn't see any such issues in our other stores.
Form Builder Support
Love this app! Very easy to use. And the customer service team behind the scenes are awesome as well! Definitely recommend!
Reliable POD Germany
This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks
Been using this app across a few of our stores now for a couple of years and have found it very reliable indeed. Needed some support this weekend on a new store we are putting up and didn't expect an answer until Monday and was pleasantly surprised that we got an answer to our needs over the weekend. Great support and a great simple to use app that does what is is supposed to do
Deep Sea Dreams
Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service
Great Form builder app, one of the only ones I could find that would allow video submission which I needed for my product warranty support form. Also the dev worked with me to modify the plan to allow higher MB upload limit to more fit my shop. Great app
I used this app to add a customised form, the support were really helpful and quick to respond and gave me the solution we needed. Thanks
Excellent customer service.
I had a problem with the auto response to my clients and they helped me quickly.
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.
I am looking to set up a multi-step form and this one turns out to be the best.
I've spent days searching only to find that no other Apps support the Page Break feature.
Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage.
Room for improvement:
1) add the padding setting.
For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar.
2) Loading speed
The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster.
Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.
Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.
I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service