Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

November 15, 2018

I used this app but then noticed they only allow you to have 2 forms without upgrading to their ridiculous price plans (its a form builder people these are not expensive). Thanks but no thanks. Save your money for important things like bringing customers to your store.

GreatVacs
United States
20 days using the app
September 21, 2018

Registration form translation problem Solving problems quickly Very good I recommend everyone to use it This is a good tool

台灣米果有限公司
Taiwan
1 day using the app
Edited September 28, 2018

Excellent App, perfect for creating separate wholesale sign up forms. Support is quick to answer questions.

Le Projet
United States
1 day using the app
Edited March 29, 2019

Nice form, easy to use. One thing is wish the form has easy sending from option, instead of emailing the developer to activate it. Also, if the option to change the size of each fill out area was built in, it would be perfect. If there were too many info, makes the form long ex: current layout first name- one line, last name one line, if this was made where both were on the same line to save space.
Customer service is great, they reply pretty quickly (within 1 day)

AffinityBands
United States
9 days using the app
AAAeCommerce Inc replied April 27, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

January 26, 2018

Horrible App! Spent 7 1/2 hours programming an extensive form, only to find that the whole thing deleted.

Spent 5 hours the next day rebuilding the form...it worked for a few minutes, then when I went back to edit it to make minor changes, all data disappeared again!

Contacted support several times, waited several days for support to get back to me with no resolve...they only responded to offer support after I deleted the app from my store.

I have never written a review ever before in my life, but this experience was so bad, it prompted me to actually leave this information so no one else has to experience this horrible waste of two working days of my life!

Don't waste your time with this one...find a better app.... I urge you.

G47 Marketplace
United States
1 day using the app
May 21, 2017

Used for 1 day and decided to uninstall. Didn't have any of the functionality I was after (phone number field, date field,) and you couldn't plug this into the shopping cart page. Jot form seems to be much more advanced and free!

Tropis Swim
Australia
About 24 hours using the app
March 10, 2017

I pasted the code on a Shopify page and all I get is the sortcode showing; no form.

Ship To Scan
United States
1 day using the app
March 28, 2017

When the form upload was not working properly and I had questions, I sent a few emails to support. Never did I receive anything back until I deleted the app and then I received several poorly written emails. JOKE

Infinite Imaging
Canada
About 17 hours using the app
May 27, 2017

Exactly what we were looking for in a form builder. Extremely easy to use!

Melodic Virtue
United States
12 minutes using the app
July 19, 2018

Did look easy but I had to give up trying to build a simple form because I couldn't get the submit button to send to a web page. The feature is listed but didn't work and the documentions is mainly video preventing quick access to the relevant info and no search field

Dreamdealstore
Belgium
About 1 hour using the app