Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

June 3, 2018

Super unhappy with Form Builder for several reasons:
1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time.
2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form.
3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms.
4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc.
5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.

Eat Your Words Custom Cookies
United States
7 months using the app
January 31, 2018

A very user-friendly app that delivers on it's promise. The support is also excellent, and we had almost immediate feedback on our requests. Recommended!

Spank Industries
Taiwan
5 months using the app
March 30, 2023

I recently had the opportunity to use AAA Form Builder for designing custom forms for my website, and I must say, it was an absolute game-changer. The easy-to-use interface and highly efficient form-building tools made it a breeze to create the perfect forms tailored to my specific needs.

The customer support offered by the AAA Form Builder team is truly exceptional. They were always available to address any questions or concerns I had during the form creation process, making the entire experience smooth and enjoyable. It's evident that they genuinely care about their customers' success and satisfaction.

In conclusion, if you're in need of a user-friendly and powerful form builder, look no further than AAA Form Builder. Their innovative app, combined with top-notch customer support, makes them the go-to choice for creating custom, high-converting forms. I highly recommend AAA Form Builder to any business looking to enhance their website's functionality and user experience.

HFL 3
United States
7 days using the app
December 18, 2018

We have been using this App for two of our stores and we are really happy with it. If anything needs to be changed because of doesn't work properly or something else, the developers will do it for you.

MIXX CHARGE
United Kingdom
6 days using the app
July 12, 2018

I love the reg form! Love the activate functionality.
I would really like to see more customization possibilities, Layout options, dialog box sizes (really do you need the entire width of the screen for every field?
Looking at other forms now...

Cci Dealerweb
United States
3 months using the app
May 1, 2019

The thought put into the variety of possible forms is awesome. Easy to create forms. After I created my form I needed assistance in setting it up on a specific page on my site. Got an immediate response and the team went above and beyond to quickly do what I need without me even having to ask. Was very very very impressed with the level of customer service. Keep going guys you are doing an awesome job!

Thank you again for everything

Camp Dovid
United States
5 days using the app
March 22, 2019

App is really helpful - but could do with some user interface upgrades to make it easier to use. We built a wholesale application form with it. There were some bugs, but the developers fixed them quickly and efficiently.

Eight Ounce Coffee Wholesale
Canada
About 2 months using the app
February 25, 2022

Very useful app especially with the payment option. Support was also helpful. Would be great if they eventually added it's own custom email blast feature so you don't have to rely on another app for emails.

Zillabeau
United States
About 2 months using the app
April 21, 2017

This may be one of the best apps in the Shopify app store. I wish I would have found it sooner. Great customer service and a lot of options in it.

Motexsa
Costa Rica
3 days using the app
February 15, 2020

good customer service, I installed 5 different my client websites. highly recommend. !!!!!!!!!!!!!!!!!!!!!

Gmini
United States
2 days using the app