Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.
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Excellent customer service.
I had a problem with the auto response to my clients and they helped me quickly.
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers.
Great app so easy to use, love it
This builder is really slow to load.
I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service
Not exactly what I was looking for, but it works. I was hoping to set it up more like a recurring order so my service customers didn't have to enter a new order every week. Until someone comes up with that, this will do just fine.
Great customer service and easy to use app. Would love to see more support documentation available on how to use the forms including troubleshooting form fields.
couldn't get it to run the way I wanted for my store, but support was very quick to respond and to help
Installed this app so that we could accept registrations from the US and Australia. Initially the app was not functioning as we had wished, but a quick message and literally anything and everything we wanted to tweak was done in a timely manner - allowing us to charge in AUD and USD. The app looks fantastic in desktop and mobile versions, interface is slick and has multiple features to adjust the design. Highly recommended - keep up the good work team.
My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it
Hi Ultraluxe Skincare,
Our support contacted you about the issue.
Please let us know the issue you are facing and we are happy to check it.
We didn't see any such issues in our other stores.
Thanks
Form Builder Support
Helpful app to gather customer info, had an issue with basic formatting and the problem was fixed within 24hrs.