Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for creating versatile custom forms that support various business operations, such as wholesale applications and customer registrations. It features conditional logic, easy setup, and seamless integration with platforms like Mailchimp. The app is praised for its reliability and user-friendly interface. Excellent customer support is frequently highlighted, with a responsive team that quickly implements feature requests and adjustments.
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This builder is really slow to load.
I really appreciate the customer support. It helps us a lot to customize the form. I really recommend this app and service
Not exactly what I was looking for, but it works. I was hoping to set it up more like a recurring order so my service customers didn't have to enter a new order every week. Until someone comes up with that, this will do just fine.
Great customer service and easy to use app. Would love to see more support documentation available on how to use the forms including troubleshooting form fields.
couldn't get it to run the way I wanted for my store, but support was very quick to respond and to help
Installed this app so that we could accept registrations from the US and Australia. Initially the app was not functioning as we had wished, but a quick message and literally anything and everything we wanted to tweak was done in a timely manner - allowing us to charge in AUD and USD. The app looks fantastic in desktop and mobile versions, interface is slick and has multiple features to adjust the design. Highly recommended - keep up the good work team.
Helpful app to gather customer info, had an issue with basic formatting and the problem was fixed within 24hrs.
My forms keep disappearing after they are working while for no reason. Very annoying and costly. Wish they would fix it
Hi Ultraluxe Skincare,
Our support contacted you about the issue.
Please let us know the issue you are facing and we are happy to check it.
We didn't see any such issues in our other stores.
Thanks
Form Builder Support
Super unhappy with Form Builder for several reasons:
1) No ability to duplicate a form, but instead must build each from scratch, a ridiculous waste of time.
2) Adding photos to a form has to be done within the HTML code of the page on which the form will live and frequently, any addition to the code creates errors within the data collected through the form.
3) Form data does is not connected to anything within Shopify -- new records or orders are not created within my Shopify store, requiring manual effort to create orders when customers submit via the forms.
4) "Edit Preferences" from "View Details" in my Shopify app list generates a "file not found" error, making it impossible for me to change my account preferences, cancel my account, etc.
5) Support limited to email only for first 2 levels of account, which honestly is too little for such a manually oriented app.
A very user-friendly app that delivers on it's promise. The support is also excellent, and we had almost immediate feedback on our requests. Recommended!