Reviews (213)

Overall rating
2.3
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 45% of ratings are 1 stars
January 23, 2019

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Titania Creations
United Kingdom
Over 1 year using the app
July 31, 2017

Very important feature - almost everywhere in the world!

Terraeclat
United Kingdom
About 3 years using the app
Edited November 30, 2017

Absolutely useless for digital products!! I have someone set up to be blocked and it let them purchase and sent them the digital product (they downloaded it), then refunded their money! What is the point in that? Uninstalling now and not impressed. Just another half-arsed app.

New Loops
United Kingdom
About 1 year using the app
March 23, 2015

Good for stopping orders or blocking orders from people. Kinda confusing to use because of the vast amount of options.

Smoke Cartel
United States
Almost 3 years using the app
Edited March 29, 2020

Worthless app, unfortunately. It won't block orders...it will only cancel them after the fact, if it works at all.

Pine Street Clinic
United States
About 1 year using the app
June 25, 2017

This app sucks. We have several emails, shipping addresses and IP addresses blocked and set to cancel the order, re-stock product inventory and issue a refund, which NEVER works. Some others we have set to issue a warning in the Shopify admin, which we never receive. Swing and miss, Fraud Filter.

Do your business a huge favor and use FraudLabs Pro instead.

Retrogression
United States
About 1 year using the app
June 4, 2017

Great filter of bad transactions.

Cher 4life
United States
Over 2 years using the app
May 31, 2016

basic and must have. hope they can add in feature to block and not just cancel

Simpleboxfood Com
Malaysia
Over 2 years using the app
December 19, 2017

This has saved me thousands otherwise I would just have sent out the orders without doing due diligence. Sometimes it flags honest orders as a risk but these can be checked quickly and easily. Completely eliminated fraudulent orders for us.

Cut Throat Club
Australia
Over 2 years using the app
January 26, 2018

Great App!

www.lulyfashion.ch

Lulyfashion
Switzerland
Over 2 years using the app