Reviews (213)

Overall rating
2.3
Counts per rating level
  • 31% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 45% of ratings are 1 stars
February 14, 2018

The biggest fraud happens when billing addresses are different than shipping addresses and when they use expedited shipping. Both of those functions are missing!

Phoneremedies
United States
9 months using the app
September 5, 2016

Easy to setup and works great for us. Thanks!

Sartori Utensili
Italy
Almost 2 years using the app
April 5, 2017

it works the way it should, but too bad it doesn't allow IP address blocking.

Ecigaretteempire
United States
Almost 2 years using the app
March 4, 2022

useless app, might as well just leave the orders open and see if you get a chargeback... the real crime here is Shopify charging merchant fees even when the payment is refunded. Cashapp doesnt do this, Venmo doesnt do this, PayPal doesn't do this...

CB Hobby
United States
9 months using the app
Shopify replied March 23, 2022

Thank you for writing your review and I am sorry to hear that you've had a negative experience using the Fraud Filter app and fraudulent orders. If you haven't already, I would recommend checking out our documentation on fraud prevention to learn more about preventing fraudulent activity on your store: https://bit.ly/2PoUYkf. -Victor, Shopify Support

November 6, 2019

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

Action Slot Racing
United Kingdom
9 months using the app
June 13, 2017

This app is great, especially as a free app!

Smai
Australia
Almost 2 years using the app
May 2, 2017

For a free app, it works well, we use it along with other methods to screen orders.

Antiquejewelrymall
United States
Over 1 year using the app
June 6, 2023

no sirve para nada , llevo 2 meses indicando nombres y datos de clientes y pedidos para filtrar y siguen entrando ordenes fraudulentas

LookPerfect
Spain
8 months using the app
December 12, 2017

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Flotsam From Michigan
United States
Over 8 years using the app
April 4, 2016

Awesome just what i need to block spammers!

Military Outdoor
United Kingdom
Over 1 year using the app