Fraud Judge Fraud Prevention

Fraud Judge Fraud Prevention

Reviews (20)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 10, 2024

Great app with fantastic support—FraudJudge has significantly reduced my fraud issues. Highly recommended!

Chic Charm
Australia
9 days using the app
June 9, 2024

Fraud Judge is a no-fuss solution that meets our needs. The recent update made it quicker and more precise. We encountered a few issues during the upgrade, but the support team was excellent and resolved everything fast. It's user-friendly, which is a huge advantage for our small business.

Dubal Droper
United Arab Emirates
7 days using the app
Pluginhost B.V. replied June 11, 2024

Thank you for your feedback! We're glad to hear that our solution meets your needs and that you found the recent update to be quicker and more precise. We apologize for any issues encountered during the upgrade, and we're glad our support team could resolve them swiftly. Your satisfaction is our priority, and we're delighted to know you find Fraud Judge user-friendly and advantageous for your business.

July 2, 2024

Love this app! Very easy to install. We had many orders that require manual review and it handles them for us. It worked by pushing the buyer to keep trying to purchase until they passed the verification. Highly recommend it!

BetterFinds
United States
4 days using the app
Pluginhost B.V. replied July 4, 2024

It's great to hear that our app has made your processes more effective. Your recommendation means a lot to us!

April 1, 2023

We have had this app for a few months and have only used it once, which is a good thing. App seems to work fine and it's nice to have it just in case we need to go to extra lengths to verify someone's order.

Pack Turtle
United States
4 months using the app
June 15, 2024

Fraud Judge is easy to manage and covers our basic security needs. The latest update improved its speed and reliability. We faced some initial glitches, but the support team was prompt and efficient in helping us out. This tool is perfect for keeping our store secure and gives us peace of mind.

Tijarahbazaar
Pakistan
13 days using the app
Pluginhost B.V. replied June 17, 2024

Thank you for your review! We're glad to hear that our app is useful for your business. We're constantly working to improve our service, and in the coming weeks, we plan to add more features and implement new rules to protect your business even better.

July 3, 2024

We have been using this app for a while, and it works well. We have identified some areas for improvement and shared them with the support team. They agreed that additional functionality would be beneficial and promised to implement it in their upcoming release. Given their responsiveness and the app's performance, we recommend it!

StyleHive
United States
4 days using the app
Pluginhost B.V. replied July 5, 2024

Thank you for your positive review and suggestions. We're glad our app works well for you.

Customer feedback is crucial for improving our functionality. We're working on enhancements for upcoming releases and are always open to your suggestions to serve you better.

September 30, 2024

The app itself is great, and the support from FraudJudge is even better. Their team helped me understand how to best use the customizable rules and provided excellent ongoing support.

Urban Prism
Australia
20 days using the app
September 16, 2024

Since using this app, our chargebacks have dropped noticeably. The address and ID verification tools are user-friendly and efficient. Customizable fraud detection rules help us stay ahead of potential fraud.

Sweet Cravings
United States
8 days using the app
Pluginhost B.V. replied September 24, 2024

So happy to hear that our solution has helped your store to avoid fraudulent purchases.

September 30, 2024

I can’t say enough good things about FraudJudge and their customer support. The app has been a great asset to my business, and their team is always there to help with any issues or questions.

Horizon Muse
United States
19 days using the app
October 1, 2024

As an online retailer selling all my products on Shopify, safeguarding my business against fraudulent orders is a top priority. Since I started using Fraud Judge, I’ve had peace of mind knowing my store is protected from high-risk transactions.

CyberCanvas Collective
United States
4 days using the app
October 9, 2024

Using FraudJudge has been a positive experience overall. Their customer support is exceptional—quick, knowledgeable, and always willing to help with any setup or usage questions.

Classic Kicks
United States
8 days using the app
September 29, 2024

I’m very satisfied with the level of support I’ve received from FraudJudge. Their team is always quick to respond and provides thorough solutions. It’s clear they care about their customers.

Twilight Gleam
Brazil
18 days using the app
September 5, 2024

Great app, helps us to avoid fraudulent transactions on our online platform.

Parkcityshop
United States
3 days using the app
Pluginhost B.V. replied September 9, 2024

Thank you for the feedback! Hope it will help to improve the efficiency of your business.

August 23, 2024

Just downloaded the app. All works well. Simple, easy and cost effective!

Trendy tots
United Kingdom
7 minutes using the app
Pluginhost B.V. replied August 26, 2024

Great to know that app meets your expectations from the start! Enjoy using it!

July 25, 2024

Very Bad Experience

Myfi
Germany
17 days using the app
Pluginhost B.V. replied July 27, 2024

Comment from the company that even doesn't have a store on Shopify and has never used our application.

Edited July 17, 2024

Worst Experience

Zippy
United States
11 days using the app
Pluginhost B.V. replied July 16, 2024

Review from the company that doesn't have a store on Shopify and has never used our application.

January 20, 2022

Being sellers of mouth hygiene products, it gets us concerned if we get seemingly large orders – makes you always wonder if it’s fraudulent and we’ll end up having a chargeback request. At the same time – we do want to execute them and earn. The automated option to ask for customer identity does help us, as we feel safer to release the goods. Thank you

FlopLV
Latvia
About 13 hours using the app