Reviews (43)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 26, 2024

Good app, works well, helps to check orders.

Blue Mountain Sho
United Kingdom
23 days using the app
September 24, 2024

FraudJudge has exceeded our expectations with its fraud prevention capabilities. The system’s ability to verify customer details and flag risky orders is outstanding. We’ve noticed a sharp decline in fraudulent transactions. Very impressed!

Delightscape
Brazil
13 days using the app
September 5, 2024

Great app, helps us to avoid fraudulent transactions on our online platform.

Parkcityshop
United States
8 days using the app
Pluginhost B.V. replied September 9, 2024

Thank you for the feedback! Hope it will help to improve the efficiency of your business.

November 9, 2024

I appreciate the advanced fraud detection capabilities of Fraud Judge, but the learning curve for setting up the custom rules took a bit longer than expected. Once I got the hang of it, though, everything started running smoothly. Great tool overall!

ThreadLab
United Kingdom
30 minutes using the app
July 25, 2024

Very Bad Experience

Myfi
Germany
About 2 months using the app
Pluginhost B.V. replied July 27, 2024

Comment from the company that even doesn't have a store on Shopify and has never used our application.

July 2, 2024

Love this app! Very easy to install. We had many orders that require manual review and it handles them for us. It worked by pushing the buyer to keep trying to purchase until they passed the verification. Highly recommend it!

BetterFinds
United States
26 days using the app
Pluginhost B.V. replied July 4, 2024

It's great to hear that our app has made your processes more effective. Your recommendation means a lot to us!

June 9, 2024

Fraud Judge is a no-fuss solution that meets our needs. The recent update made it quicker and more precise. We encountered a few issues during the upgrade, but the support team was excellent and resolved everything fast. It's user-friendly, which is a huge advantage for our small business.

Dubal Droper
United Arab Emirates
About 2 months using the app
Pluginhost B.V. replied June 11, 2024

Thank you for your feedback! We're glad to hear that our solution meets your needs and that you found the recent update to be quicker and more precise. We apologize for any issues encountered during the upgrade, and we're glad our support team could resolve them swiftly. Your satisfaction is our priority, and we're delighted to know you find Fraud Judge user-friendly and advantageous for your business.

July 3, 2024

We have been using this app for a while, and it works well. We have identified some areas for improvement and shared them with the support team. They agreed that additional functionality would be beneficial and promised to implement it in their upcoming release. Given their responsiveness and the app's performance, we recommend it!

StyleHive
United States
25 days using the app
Pluginhost B.V. replied July 5, 2024

Thank you for your positive review and suggestions. We're glad our app works well for you.

Customer feedback is crucial for improving our functionality. We're working on enhancements for upcoming releases and are always open to your suggestions to serve you better.

June 15, 2024

Fraud Judge is easy to manage and covers our basic security needs. The latest update improved its speed and reliability. We faced some initial glitches, but the support team was prompt and efficient in helping us out. This tool is perfect for keeping our store secure and gives us peace of mind.

Tijarahbazaar
Pakistan
About 1 month using the app
Pluginhost B.V. replied June 17, 2024

Thank you for your review! We're glad to hear that our app is useful for your business. We're constantly working to improve our service, and in the coming weeks, we plan to add more features and implement new rules to protect your business even better.

Edited July 17, 2024

Worst Experience

Zippy
United States
26 days using the app
Pluginhost B.V. replied July 16, 2024

Review from the company that doesn't have a store on Shopify and has never used our application.