Reviews (40)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 11, 2022

Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.

The Jewellery Stop
United Kingdom
6 months using the app
January 14, 2020

Als Düsseldorfer Unternehmen freuen wir uns natürlich immer lokale Angebote zu nutzen, und sind sehr zufrieden mit dieser Fraud Prevention App! Tolles Preis-Leistung-Verhältnis!

NORVINE Official Store
Germany
5 months using the app
ShopFox replied January 14, 2020

Vielen Dank für das Lob, das freut mich :-)! Viele Grüße aus/nach Düsseldorf!

September 17, 2020

The app is amazing and the customer service is excellent. Highly recommend this app to help reduce headaches with fraudsters.

Learning Headphones
United States
3 months using the app
September 14, 2020

Great app for your Fraud detection workflow. It cancels all high-risk orders and refunds fraudulent payments.

CG Mobile
United States
3 months using the app
September 7, 2022

App does what it says it does. Works flawlessly, super fast. Does not affect my store at all in anyway. Highly recommended!

MyDiscounts.ca
Canada
3 months using the app
April 27, 2020

This ap does exactly what it promises, but any time you need to manage it and say add someone to your "whitelist" it takes forever for the ap to load. Also, there is no "blacklist" option which would be nice. That said we're keeping the ap for now.

CastleMania Games
United States
Over 3 years using the app
June 17, 2020

The app did exactly what it was supposed to do. I did not have to worry about it refunding, canceling and adding stock.

RedGuardian
United States
26 days using the app
Edited April 26, 2020

This app does exactly what it is advertised to do. We have been running it for a few weeks and have already stopped a number of fraudulent charges. Highly recommend this app.

Could find nothing wrong with this app.

The FX Chain
United States
26 days using the app
July 18, 2020

This app has been highly effective at automating the process of cancelling and refunding high risk orders, and has also shown to curb the number of fraudulent orders being placed. Highly recommend for any stores dealing with frequent fraud issues.

soleRebels
Canada
22 days using the app
September 2, 2023

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Yana
United States
19 days using the app