FraudBlock Fraud Prevention

FraudBlock Fraud Prevention

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.2 (39)
Developer
ShopFox

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Launched

July 31, 2019

Languages

English

Pricing

Free forever

Free

  • For merchants processing up to 30 orders per month

Basic

$4.95 / month

  • For merchants processing up to 200 orders per month

14-day free trial

Scale-up

$19.95 / month

  • For merchants processing up to 500 orders per month

14-day free trial

Pro

$29.95 / month

  • For merchants processing more than 500 orders per month

14-day free trial

Free forever

Free

  • For merchants processing up to 30 orders per month

Basic

$4.95 / month

  • For merchants processing up to 200 orders per month

14-day free trial

Scale-up

$19.95 / month

  • For merchants processing up to 500 orders per month

14-day free trial

Pro

$29.95 / month

  • For merchants processing more than 500 orders per month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (39)

Overall rating
4.2
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 12, 2024

This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!

luxluvcollection.com
United States
Almost 4 years using the app
September 2, 2023

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Yana
United States
19 days using the app
Edited January 11, 2024

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.

You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Breethe Activewear
South Africa
20 minutes using the app
ShopFox replied January 4, 2024

As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.

March 26, 2020

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

PoacherOnline
Canada
Almost 4 years using the app
September 27, 2019

After having to deal with a number of high-risk orders that ended up in monetary losses, we finally found an easy to integrate app that could manage and filter those orders effectively. This in turn has saved us time and money, by automatically dismissing fraudulent orders. We had tried a couple of other apps before, but they didn’t have the features we we’re looking for. We highly recommend FraudBlock!

Toybox Store
United States
Almost 4 years using the app

Support

ShopFox can answer any questions you have about FraudBlock Fraud Prevention.

Developer

ShopFox

Wirmerstr. 5, Düsseldorf, 40474, DE

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