FreshCredit ‑ Store Credit

FreshCredit ‑ Store Credit

Pricing
From $15/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.0 (59)
Developer
ByteStand

Turn Returns Into Store Credit to Retain Potential Lost Revenue From Shoppers Who Already Purchased

Shoppers want options when purchasing. Give your customers the gift of store credit to continue shopping with your store once they find the perfect product after having to make a return. Solidify future purchases by making the store credit process as easy as possible. Refunds, coupons, promo codes - who are they? Simplify that mess with something that everyone understands - cash. Encourage shoppers to become repeat purchasers with their credit in tow and turn them into loyal fans of your brand.

Shoppers want options when purchasing. Give your customers the gift of store credit to continue shopping with your store once they find the perfect product after having to make a return. Solidify future purchases by making the store credit process as easy as possible. Refunds, coupons, promo codes - who are they? Simplify that mess with something that everyone understands - cash. Encourage shoppers to become repeat purchasers with their credit in tow and turn them into loyal fans of your brand. more
  • Send email & SMS notifications with store credit information
  • Records all transactions & keeps an accurate storewide credit balance
  • Customers follow the existing checkout process with no interruptions
  • Store Credit is customizable to match your brand guidelines & theme
  • Incentive shoppers to return back to purchase increasing retention
Highlights
Works with the latest themes

Languages

English

Pricing

Up to 5k customers

$15 / month

  • Manage the credit balance of up to 5,000 customers on your store. Free for a week, then pay a little for a lot of customers.

7-day free trial

20k customers

$30 / month

  • Manage the credit balance of up to 20,000 customers on your store. Free for a week, then pay a little for a lot of customers.

7-day free trial

50k customers

$45 / month

Enterprise plans are available, please call 704.489.3578

  • Manage the credit balance of up to 50,000 customers on your store. Free for a week, then pay a little for a lot of customers.

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (59)

Overall rating
4
Counts per rating level
  • 66% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

October 14, 2020

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.

Boutique J.Renee
United States
About 3 years using the app
ByteStand replied October 15, 2020

We first want to say Thank You for your honest and transparent review! Secondly, all of these suggestions are valid! The good news is our team will be working on major enhancements for Fresh Credit in early 2021 and many of your suggestions will be included within the 2021 enhancements. Thank you for your feedback and business through out the years!

February 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

iLevel Lab
United States
Over 2 years using the app
December 3, 2021

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

All The Right Junk {Plus Size} Boutique
United States
About 2 years using the app

Support

App support provided by ByteStand.

Developer

ByteStand

929 Nottingham Dr, Charlotte, NC, 28211, US

Launched

June 28, 2017

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