FreshCredit ‑ Store Credit , 107 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.
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The app has a serious issue which makes using it very difficult and annoying. It refreshes data so quickly that working with the app is almost impossible
Seems like it could be perfect but not loading all my customers so there's no way to link all my current outstanding credits for use online etc. Reached out to customer service (phone and web) and no one has gotten back to me...
Annoyed that my customers cannot view their store credits, depending on what device or browser is used. The credit also kicks out any other discount (wholesale or vip). Disappointed!
NEED SETUP SUPPORT TO EVERY CUSTOMER PLEASE START CHAT OPTION MAY BE ITS HELP INSTANTLY TO CUSTOMER AND MANY CUSTOMER ARE NEW
This app is basic a fancy way to used discount codes. its not cash. i can't use discount codes and fresh credit at the same time.
This is 100% a Shopify limitation, nothing we can do to resolve this. Please contact Shopify and ask them to fix this restriction!
Great idea for an app, very useful... if it would only work how it states... Beyond disappointed in this app right now. Installed went through the process of adding store credit for a customer & had the customer turn around and tell me about how it doesn't work and how disappointed they were because of this faulty app... So if you want to let down all of your customers with false hope and lies then this app is for you!! If not stay far away. Reached out to customer service via email & phone number provided, no answer or response from either....