Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to track customer credits efficiently. It's known for its exceptional customer service, ease of installation, and user-friendly interface. Many find it particularly beneficial for small businesses, describing it as a game changer for making transactions quicker and simpler. It's also recognized as a crucial tool for the success of online stores.

July 6, 2023

We were in search of a new app to help keep track of credits for a segmented portion of our customer base. FreshCredit is exactly what we needed. The customer service is excellent and the app is very easy to use. We simply just imported the chunk of customers that require the credits. We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed.

InUnison Apparel
United States
3 days using the app
August 16, 2023

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Upmarket Scents
South Africa
About 1 year using the app
September 20, 2023

SO happy with this service! I needed to transfer stores and they went above and beyond helping this process go as smoothly and easily as possible! Also very easy and convenient to process store credit for customers. Thank you!

love labels
United States
42 minutes using the app
August 2, 2023

Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!

United Kingdom
2 months using the app
May 10, 2022

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

Raintree Nursery
United States
Almost 2 years using the app
December 3, 2021

We have used this app for over 2 years now, and have had such a great experience! Love how easy and simple it is to use, no added difficult steps. Quick support responses. Highly recommend! Huge thanks to Cara for such fast support!

All The Right Junk {Plus Size} Boutique
United States
About 2 years using the app
Edited May 10, 2022

Great customer service and easy to use app! We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed. Cara was awesome!

Sand + Charcoal
United States
Almost 2 years using the app
March 17, 2021

FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!

The OVer Company - Wholesale
Over 1 year using the app
Edited March 12, 2021

Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered

Curated Comforts
United States
Over 1 year using the app
July 6, 2021

O aplicativo resolveu meu problema, pois eu queria incluir e remover créditos para meus clientes usarem na minha loja virtual quando quisessem e que pudessem usar o valor total ou parcial do crédito, isso não consegui fazer com os cupons de descontos padrão da Shopify, então o Fresh Credit resolveu meu problema. Sem falar que estou sendo muito bem atendido pela Cara e ela além de muito atenciosa, tem me orientado a usar a ferramenta da forma correta. Fora isso, eu solicitei a tradução do texto do botão e do pop-up e o botão já foi traduzido, faltando apenas o pop-up, que eles se prontificaram a traduzir em 48 horas. Estou muito satisfeito. Parabéns a todos da equipe e pelo aplicativo bastante funcional.

BetRei - Apostas Online
7 months using the app