Reviews (106)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

March 25, 2024

Perfect for adding credit to customer accounts. Easy to integrate with our site and an easy app to use - great onboarding video to get started and outstanding customer support if you need it.

LoveMyTime
New Zealand
7 months using the app
February 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

iLevel Lab
United States
Almost 3 years using the app
January 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

J4K SPORTS
United Kingdom
12 days using the app
October 3, 2019

We love Fresh Credit! It is so easy to add store credit for returns and customers have no problems finding and applying their store credit when it's time for them to check out! Very simple and easy to use for both sides. Love, love love!

Rosie Daze Boutique
United States
About 7 years using the app
July 29, 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

LOVE|LABELS
United States
Over 4 years using the app
May 10, 2022

Cara did a great job! Although we had issues with the app itself, the customer service was able to gather the information I needed.

Raintree Nursery
United States
Over 4 years using the app
December 14, 2017

They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.

Spear Gear Nyc
United States
About 4 years using the app
June 15, 2018

Finally a cost efficient and streamlined store credit app, this app has made our returns process 3 x more efficient by saving us around 2 minutes per credit we issue, and for a store with 10s of thousands of customers this is something we badly needed, if you are still creating individual discount codes as store credits for your customers I would highly suggest this app!

Generation Outcast Clothing
Australia
Over 3 years using the app
Edited September 23, 2020

Fresh Credit has been vital to the success of my online store. I recently had a technical issue, a rarity for this application, but Cara was able to provide prompt service and got the issue quickly resolved. Thank you ByteStand!

HACKLEY PICK-UP STORE
United States
Almost 3 years using the app
December 18, 2017

Store credits were a must-have for us to migrate to Shopify, and Fresh Credit delivered just in time.
This is a hassle-free way to give customers store credits instead of a discount code that they can lose or share, without worrying about creating customer groups etc.
Of course, there are some things we'd like to have within Fresh Credit, but I'm confident they will be included in future updates.
Thank you, Todd!

Fillingpieces
Netherlands
Over 2 years using the app