Overall rating
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

February 2, 2024

You'll pay for the amount of customers you have in your shopify not the amout of store credit accounts, so if you have 50k customers but only 5 with store credit you have to pay for all 50k

iLevel Lab
United States
Over 2 years using the app
January 22, 2024

Went way and beyond to help us get everything live on our website, and even gave us a free upgrade. great service and thank you. J4KSPORTS

United Kingdom
12 days using the app
November 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

All-Star Sports
United States
About 1 year using the app
October 26, 2023

Great app and great support, Thanks Cara!

Kevia Style, LLC
United States
About 2 months using the app
November 6, 2023

Very happy with app and customer support
Heart Cara.!

6 days using the app
August 16, 2023

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Upmarket Scents
South Africa
About 1 year using the app
August 6, 2018

Seems like it could be perfect but not loading all my customers so there's no way to link all my current outstanding credits for use online etc. Reached out to customer service (phone and web) and no one has gotten back to me...

Cj Laing
United States
About 5 years using the app
July 29, 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

United States
Over 4 years using the app
August 2, 2023

Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!

United Kingdom
2 months using the app
December 14, 2017

They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.

Spear Gear Nyc
United States
About 4 years using the app