Reviews (106)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

January 18, 2018

Great app, and fantastic customer service! Todd is very easy to work with and quick to respond to any questions I had. There was an issue where the app wasn't working properly with my theme, Todd answered my phone call right away and kept in touch with me through e-mail and let me know as soon as he got it fixed! Would recommend this app to anyone. Thank you, Todd!

All Natural Bully Sticks
United States
Over 1 year using the app
November 19, 2020

This app is intuitive and user-friendly. Despite a few hiccups in synchronising customer data when we first started it's coming together really nicely. We have also requested for styling customisation and the team have updated the button styling already. Great work and prompt response!

Life Interiors
Australia
Over 1 year using the app
Edited March 12, 2021

Cara's customer service is exactly like what others have to say in the reviews. Very thorough, knowledgeable. All my questions were answered

Curated Comforts
United States
Over 1 year using the app
December 15, 2017

Great app and easy to use! We have used this app for several months and have had no issues. Customer support is very easy to get a hold of as well.

Ooze Wholesale
United States
About 1 year using the app
March 17, 2021

FreshCredit has been so easy to use! We have implemented it on our wholesale side of our business for all of our retailers. It's an easy few clicks to get a credit out to the stores. Their Customer support is also amazing and friendly. Thank you so much Cara for your attention to detail and for making us feel like you actually care!

The OVer Company - Wholesale
Canada
About 1 year using the app
August 2, 2023

Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!

Teckwrapukofficial
United Kingdom
About 1 year using the app
November 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

All-Star Sports
United States
About 1 year using the app
December 22, 2017

Perfect solution to what should've been an easy problem to fix. Thanks Fresh Credit for adding this feature to our shopify experience!

www.InfiniteApparel.com

Infinite Bit
United States
About 1 year using the app
November 22, 2019

I have this app installed and it works great. I had some issues when I changed my theme and customer support got everything fixed me. The respond quick and were very kind. Thank you.

Farm Charm Decor
United States
12 months using the app
January 5, 2020

We have had FreshCredit on our store for 6 months, the team was quick to respond when it wasn't compatible with our theme. Works beautifully for our customers and has made our lives easier! Thanks Fresh Credit Team !

FAYT The Label
Australia
12 months using the app