Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

February 12, 2018

Customer service was very good and very fast. Great app!

Intrust Bank Store
United States
8 months using the app
July 6, 2021

O aplicativo resolveu meu problema, pois eu queria incluir e remover créditos para meus clientes usarem na minha loja virtual quando quisessem e que pudessem usar o valor total ou parcial do crédito, isso não consegui fazer com os cupons de descontos padrão da Shopify, então o Fresh Credit resolveu meu problema. Sem falar que estou sendo muito bem atendido pela Cara e ela além de muito atenciosa, tem me orientado a usar a ferramenta da forma correta. Fora isso, eu solicitei a tradução do texto do botão e do pop-up e o botão já foi traduzido, faltando apenas o pop-up, que eles se prontificaram a traduzir em 48 horas. Estou muito satisfeito. Parabéns a todos da equipe e pelo aplicativo bastante funcional.

BetRei - Apostas Online
Brazil
7 months using the app
July 5, 2021

I started using this app to issue store credits to my customers. Shopify doesn't have this feature (crazy) and issuing store credit via Gift Card created false sales numbers. This is a much better system to track credit. Look forward to the day I can add expiry dates. Customer service is fast and friendly.

Dirty Jane
Canada
7 months using the app
June 16, 2021

The service I received from Cara in resolving my issue was top notch! The support team is fantastic!

Howe Bowtiful
United States
6 months using the app
July 24, 2017

Love these guys and this app. Did exactly what I needed and support guys resolved an issue I had quick. Thanks

Ecoflowers
United States
6 months using the app
September 15, 2017

I've just started using Fresh Credit with my website and so far has been incredibly easy. There was one coding issue through my Shopify site that kept it from showing in a customer's account but it was easily and quickly fixed by the representatives. I think my customers will love having this feature!

Southern Sunday Shop
United States
5 months using the app
January 5, 2020

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

Staple Swim
Australia
5 months using the app
August 11, 2020

I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.

Artemis Distribution
United States
5 months using the app
Edited January 27, 2021

Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.

catelinbalesdesigns
United States
4 months using the app
August 10, 2021

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

Southern An Sassy Boutique
United States
4 months using the app