Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

February 24, 2020

The app has a serious issue which makes using it very difficult and annoying. It refreshes data so quickly that working with the app is almost impossible

myspringenergy
United States
Over 2 years using the app
July 14, 2021

I love the idea of this app! It's so exciting and fun! It's also very simple to use and not all that expensive. Lastly, the customer service is fantastic! I had like a million questions and now I don't have any.

Adorable Stuffed Animals
United States
About 1 month using the app
August 6, 2018

Seems like it could be perfect but not loading all my customers so there's no way to link all my current outstanding credits for use online etc. Reached out to customer service (phone and web) and no one has gotten back to me...

Cj Laing
United States
Over 1 year using the app
Edited December 30, 2020

It is an excellent application that perfectly loyalty to my clients. Best of all Customer Service!..

Market People
Chile
20 days using the app
August 24, 2017

I love this product, saves admin time!!!

Sell4profituk
United Kingdom
19 days using the app
July 23, 2018

Good app and good service. Could do with some more reporting/filtering stuff.

Lastseason
New Zealand
11 months using the app
October 8, 2018

Annoyed that my customers cannot view their store credits, depending on what device or browser is used. The credit also kicks out any other discount (wholesale or vip). Disappointed!

Soultanicals
United States
About 1 year using the app
September 5, 2018

The app is so easy to use as a store owner. A good solution to the issue of how to manage store credit without using gift cards. There is a limitation of one discount/code per order. Because I use a discount code for my wholesale customers, I cannot use this app for my store.

Everywear Activewear
United States
About 1 year using the app
April 9, 2021

We had an issue with the app loading in our custom theme. We hopped on chat and Cara solved the problem instantly. Great app. Great customer service.

DaKine Holdings
United States
15 days using the app
February 10, 2020

Very helpful team and a very useful app. Thanks Fresh Credit for the amazing solution to a common problem. Highly recommended.

Homefield Foods
Canada
9 months using the app