Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.
Refine
-
By rating
How long does it take to pull the clients info
I have 8 customers and it has been going for 30 mins
does fresh Credit automatically make a wallet for every client
We were in search of a new app to help keep track of credits for a segmented portion of our customer base. FreshCredit is exactly what we needed. The customer service is excellent and the app is very easy to use. We simply just imported the chunk of customers that require the credits. We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed.
I'm so glad that there is finally an alternative to shopify gift cards! Also Customer support was amazing, Todd was so helpful in walking me through the process step by step. Totally recommend this app.
WARNING!!! If you use additional notes in your check out process it will conflict. Customer Service took a week to let me know and then said "they are too busy" to fix the issue. Quite sad for an app that wants's it's customers to pay a monthly fee. I can't think of a worst response aside from no response. If customer service is something you are looking for, move on to another app. Fortunately for potential customers, I am not too busy to write this negative review.
Doesn't work if you're using a tiered pricing app like BOLD. It will simply remove the tiered pricing level already given to your customer before allowing them to use store credit. Which sort of defeats the whole point of the app. Absolute waste of time.
great tech and app support. Glad I talked to Cara and worked with her on my biz solution. Very knowledgeable.
It's super easy and very simple to use. Not sure if it's worth the money but considering the other choices out there this was the best. It would be nice to be able to email the customer when a credit is issued with the ability to attach a note to it. Also to be able to see the balance or issue multiple credits is a little confusing but I figured it out.
App was really easy to install and solves an important issue for us. Great customer service. Cara was very prompt in answering my questions and helping with install. Thanks!
Fresh Credit works great, and the customer service + troubleshooting is fantastic! Would highly recommend.
Uses a discount code, so if your customers also have a discount code they want to apply, like during a sale, they can't