Reviews (106)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient processing of store credits and compatibility with various themes and plugins. It's praised for its ability to store credit in customer accounts, addressing a common Shopify issue. The support team is known for their quick and effective help. The app is appreciated for simplifying the returns process and establishing credit lines for clients, boosting sales and customer loyalty. It's particularly beneficial for small businesses.

September 15, 2017

I've just started using Fresh Credit with my website and so far has been incredibly easy. There was one coding issue through my Shopify site that kept it from showing in a customer's account but it was easily and quickly fixed by the representatives. I think my customers will love having this feature!

Southern Sunday Shop
United States
5 months using the app
January 5, 2020

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

Staple Swim
Australia
5 months using the app
August 11, 2020

I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.

Artemis Distribution
United States
5 months using the app
Edited January 27, 2021

Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.

catelinbalesdesigns
United States
4 months using the app
August 10, 2021

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

Southern An Sassy Boutique
United States
4 months using the app
December 21, 2017

Excellent app, nice and straight forward!

Fogged Out Vapes
Canada
4 months using the app
Edited October 23, 2020

App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.

ST Dev Con Redemption
United States
4 months using the app
December 7, 2017

Amazing support and features would never uninstall this app!

Freshcopss
United States
3 months using the app
December 20, 2017

We have been using Fresh Credit for a month now and so far everything has been really easy

Ggglory
United States
3 months using the app
December 17, 2017

I can offer store credit during sales

Straight From The City
United States
2 months using the app