Overall rating
Counts per rating level
  • 68% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to track customer credits efficiently. It's known for its exceptional customer service, ease of installation, and user-friendly interface. Many find it particularly beneficial for small businesses, describing it as a game changer for making transactions quicker and simpler. It's also recognized as a crucial tool for the success of online stores.

November 9, 2023

The FreshCredit support and development team helped investigate and fix an conflict with our plugin very efficiently and quickly. Thank you!

All-Star Sports
United States
About 1 year using the app
August 16, 2023

I had a problem with the credit button not showing on my theme, and got assisted right away. smooth and helpful experience

Upmarket Scents
South Africa
About 1 year using the app
October 26, 2023

Great app and great support, Thanks Cara!

Kevia Style, LLC
United States
About 2 months using the app
November 6, 2023

Very happy with app and customer support
Heart Cara.!

6 days using the app
September 20, 2023

SO happy with this service! I needed to transfer stores and they went above and beyond helping this process go as smoothly and easily as possible! Also very easy and convenient to process store credit for customers. Thank you!

love labels
United States
42 minutes using the app
August 2, 2023

Great app and the support was fast and efficient! Cara was brilliant and resolved our issue promptly. Thank you very much!

United Kingdom
2 months using the app
July 6, 2023

We were in search of a new app to help keep track of credits for a segmented portion of our customer base. FreshCredit is exactly what we needed. The customer service is excellent and the app is very easy to use. We simply just imported the chunk of customers that require the credits. We would recommend if you are looking for a store credit app to use for your customers! Super user friendly and they are great to help when it is needed.

InUnison Apparel
United States
3 days using the app
July 29, 2019

Love the app. Super easy to use and navigate through. Customer service answers really fast and is very helpful

United States
Over 4 years using the app
December 14, 2017

They have excellent customer service! We have been using the app for about a week now and it is great. It does exactly what we need and says it does. Todd stands by his app and is open to suggestions for improvements. Is quick to help with any issues or questions you may have.

Spear Gear Nyc
United States
About 4 years using the app
January 18, 2018

Great app, and fantastic customer service! Todd is very easy to work with and quick to respond to any questions I had. There was an issue where the app wasn't working properly with my theme, Todd answered my phone call right away and kept in touch with me through e-mail and let me know as soon as he got it fixed! Would recommend this app to anyone. Thank you, Todd!

All Natural Bully Sticks
United States
About 4 years using the app