Reviews (410)

Overall rating
4.8
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies product management. They highlight the responsive customer service, high-quality prints, and diverse product range that enhance their store's appeal. The competitive pricing and reliable, speedy fulfillment and shipping processes are also noted. Features like easy design uploads and automated order handling make it suitable for businesses of all sizes looking to expand with print-on-demand products.

June 17, 2021

Overall, everything is pretty good. Customer support is very good, professional and friendly. The number of colors of the shirt is quite a lot to help you have more options, the printing speed is quite fast. However, there are still some errors, some orders are slow to be delivered and lost in transit, ... Hope everything can be fixed in the future.

shopee360
Vietnam
About 3 years using the app
November 21, 2019

Great customer service and gets products. So far they have been great! Keep up the awesome work and you will always have a customer in me!

Bossy Girl Designs
United States
About 3 years using the app
Fuel POD replied November 22, 2019

Thank you, Cassandra! We will work hard to keep on improving to help you grow your store. #staybossy

October 1, 2019

This new Fuel app is so great. I was able to setup by products in just minutes. The interface is easy to use and the products ship quick.

LaTailyr Designs
United States
About 3 years using the app
Edited August 26, 2021

I have been using Fuel for the past 2 years. Shipping time is consistent with POD.
Good Customer Service

oceanocshops
Vietnam
About 3 years using the app
March 31, 2020

Very fast shipping and great customer service, highly recommend for all pod stores, will keep using this app in the future.

Pofily
United States
About 3 years using the app
Edited December 19, 2019

Excellent POD app for everybody. The base cost is very affordable, can beat any other POD or platform. Takes only 1 day to receive the tracking with fast shipping and delivery. Max of Fuel is the best support. Hopefully their app will have bulk upload function and many useful functions as well.

amazingff
Vietnam
Almost 3 years using the app
Fuel POD replied December 19, 2019

Thank you for the great review! We are working hard to bring you even more value going into 2020. Keep the feedback coming for how we can improve. We love it!

February 20, 2020

Best price, mug print very fast, shipping fast. I love this app, easy design. Best customer service <3

TinTinz
Vietnam
Almost 3 years using the app
Edited June 7, 2024

Customer support has been very quick, team responds to the queries quickly and supports with all the possible resources. I have not received any negative comment on the quality of the product that I have sold so far. Would recommend this for anyone to start.

My customers give a 5 star reviews for the orders, the support, the operations are super streamlined in Fuel, and best part Fuel is it also provides them at best prices, which I have never seen anywhere. Highly recommended for any starting their POD business.

Wango Kart
United States
Almost 3 years using the app
October 1, 2019

Our tiny company always struggled to make a profit on apparel. Then we came across Fuel! Now we can have unlimited designs without sitting on large amounts of inventory. Their customer service is phenomenal, their ease of use is amazing, and the profit margins are awesome!

ATLMagazine
United States
Almost 3 years using the app
November 11, 2019

We have used FUEL to build up our business, there have been a few issues here and there, but the pricing and customer service can not be beat. FUEL is allowing my new company to compete with just about anyone. Promo pricing is just plain awesome, and will really help you grow... The few issues we have had , have been resolved quickly! Can not wait so see where they grow this to!

dalester
United States
Over 2 years using the app