Fuel: Print on Demand , 276 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, efficient fulfillment times, and wide product range. They find the interface user-friendly and praise the customization options. The customer service is often commended for its promptness and expertise in resolving technical issues. Merchants also value the quality of printed products and the app's ability to handle large order volumes. Some have even switched their businesses to Shopify based on this app's recommendation.
Refine
-
By rating
Absolutely amazing experience so far. Very easy to add my designs to products, attractive profit margins and a very helpful customer service.
Thank you so much for taking the time to share your positive feedback with us! 🌟 We're pleased to hear that you've found Fuel's platform easy to use and that it offers good profit margins, along with helpful customer service.
Our team is committed to continuously improving our services to better serve our customers. If you have any questions, needs, or recommendations, please don't hesitate to reach out to our support team. We are just minutes away 💪!
So far so good. Quick customer service responses and impressive product range. Would definitely recommend Fuel.
Very easy to use with great customization options. Customer service is also prompt and knowledgeable. Outstanding experience so far.
Dear NYBoating,
We are so delighted to have received your review. Thank you immensely for your kindness and for being such a fantastic customer to work with.
Warmest regards,
The Fuel Support and Management Team.
Fast and friendly service with great products.
Woohoo! What more could we ask for? 😊 Thank you for brightening our day! 🚀✨ Your support means the world to us!
Fuel exceeded my expectations. My stores mainly sell t-shirts and this app has the best product selection and very competitive pricing. Thank you!
We're delighted to hear that Fuel has surpassed your expectations! 🎉 It's wonderful to know that our extensive product selection and competitive pricing have resonated well with your stores. We are planning to add more t-shirts SKUs in the near future. If you have specific preferences or needs in mind, we'd love to hear your recommendations. Our friendly support team is here to assist you every step of the way!
Thank you again for your wonderful business 🌟
Great customer service, beautiful printed shirts, trustworthy
We are soooo thrilled to hear you're enjoying our service! 😊 Thanks for the love and trust! 🙌👕
Feature rich and yet very easy to use POD app. Highly recommended!
Thank you for your glowing review! 🌟 We're delighted to hear that you find Fuel feature-rich and user-friendly. Your recommendation means a lot to us!
If you ever need further assistance or have any questions, feel free to reach out to our support team. We're here to help with anything from order fulfillment inquiries to technical troubleshooting or general platform questions. Your satisfaction is our top priority!
Good service
Thank You :) We're all smiles knowing you enjoyed our service
The staff at Fuel has been amazing to our team; they get things done, make things right, follow up, and offer advice on things to sell. I couldn't ask for a better POD vendor to work with. I don't understand the negative reviews. I'm happy, my customers are happy. Keep the Fuel tank on full! =)
Wow, thanks for the glowing review! 🌟 We're thrilled to hear that you've had such a positive experience with us. Keeping that Fuel tank on full and making sure you and your customers are happy is what we're all about! Thanks for your support and trust.
Cheers to more success together! 🚀
Offering a competitive base cost for POD, diversity in catalog, they have good CS team also. Therefore, in high-peak season, fulfillment can take more time.
Dear Khoabon,
Thank you immensely for your thoughtful feedback! We're thrilled to hear that you appreciate our commitment to providing excellent customer service, a diverse catalog, and competitive pricing. Your kind words mean a lot to us and serve as a testament to the hard work of our team.
Regarding your feedback about fulfillment speed during peak seasons, we truly value your input. Over the past year, we've dedicated significant efforts to enhancing our fulfillment performance, particularly during high-demand periods. We're delighted to share that our efforts have yielded positive results. In fact, during Q4, our service level agreement (SLA) saw an improvement of over 10%, with the majority of orders now falling within a 2-3 day SLA.
We're continuously striving to ensure that your experience with us exceeds expectations, and your feedback helps us in this endeavor. If there's anything else we can do to further improve your experience, please don't hesitate to let us - support team know.
Thank you once again for your valuable feedback and for choosing us as your partner :) <3