Overall rating
3.8
Counts per rating level
  • 68% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
Edited August 20, 2020

The service is great, you can reach out to the support desk and they will help you with the best possible means. Quick actions are taken which enables us to keep the order status updated. Would definitely recommend. I had some changes by a customer who ordered something initially but then requested me to make an upgrade. I reached out to the customer support desk by FUEL and they helped me quickly to make the changes.

Truelifeidea
India
Over 1 year using the app
December 17, 2021

Order processing time is usually pretty good. Product selection is good and support is very responsive. However, in some cases, customers have reflected on the quality of the shirt color and size.
Need to improve the print area quality of Youth Sweatshirt, Youth Hoodie.

phuochvacme209
Vietnam
Over 1 year using the app
Fuel POD replied March 1, 2022

We appreciate your feedback, Nguyen. Our Customer Support team is available via chat or email to help you.
- Lyman

August 21, 2020

Very cool app. Their customer service is very helpful too. The only recommendation I have for them is to switch to mailing tube packaging for posters. other than that, awesome work

Wall Hues | Home Decor
United States
Over 1 year using the app
August 18, 2020

Have been using this app for almost a month now. Gonna say the best POD app right now. Amazing support from Max and his team. Keep up the good work guys.

J Tíska
United States
Over 1 year using the app
Fuel POD replied August 19, 2020

Thanks! You've been great to work with and look forward to helping your business grow :)

June 14, 2021

I used this app as my fulfillment partners and I am very happy with their service. Have had only one order till now and their shipping time was unbelievable!!

KartKink
India
About 1 year using the app
September 30, 2019

This App brought all the value I needed at the perfect time. High quality products I can stand behind, spectacular customer service, and unbeatable prices.

I can finally have all variations within 1 product, I can finally set my mind at ease with fixed and fantastic pricing, and I know my customers already love these products so it's a good time all around.

I've tried finding a better solution, but there just isn't another company doing what FUEL and Scalable Press are doing.

I'm a loyal and lifetime customer since day 1 and will stick with this company since they've had my back as a small business owner.

DaveWears.com
United States
About 1 year using the app
Fuel POD replied September 30, 2019

Thanks for the kind words, Dave! We are excited to continue to partner with you and your store. Cheers!

February 19, 2021

I've been using Fuel as my POD for over a year now and I have really enjoyed it! The products and prints have been great. The customer service has been exceptional! I would recommend Fuel to anyone new to POD!

The EvilolivE
United States
About 1 year using the app
November 19, 2019

I want to say this app has been a god send with the production times and quality. Thank you once again as you have become my primary dropshipper now

Killed Fitty Men
United States
About 1 year using the app
Fuel POD replied November 19, 2019

Thanks, Johnny! We look forward to continue to partner with you and your store.

April 7, 2020

If you're thinking about using Fuel STOP thinking and USE THEM!!!! The print quality is amazing, the production time is great as well. My first sample order got to me in 5 days after placing my order. I love my shirts and I love that I found Fuel. Max is great at getting back with you when you have a question. It's very clear that they care about the customers. I look forward to a LONG partnership with fuel. One last thing the prices, sweet baby Jesus the prices are amazing. USE FUEL!!!!!!!

Melanated Elevation
United States
About 1 year using the app
January 4, 2022

I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.

GeegaMart
India
About 1 year using the app
Fuel POD replied March 1, 2022

We're happy to hear our amazing Customer Support team was able to help you, Joyrup. Feel free to visit our Help Center for more information about how to edit your fulfillment options.
- Lyman