FUGU ‑ Every Payment Counts

Fully Packed and Pre-configured

For super fast onboarding, all FUGU plans come packed with scenarios that are continuously updated as new forms of fraud are detected. Premium accounts can also tailor them to their specific needs to cover all specific forms of doing business.

We are so sure of the value we deliver that we have a limited time offer:

• Premium subscribers receive chargeback protection guarantee up to value of next month subscription.
• Upgraded versions get access to 24/7 human support over email and chat.

How does it work

FUGU monitors and analyzes information revealed voluntarily by the customer after checkout. When an order is created each transaction is categorized by its possible risk scenario, such as family member, remote shipping etc.

As the delivery/fulfillment process advances FUGU uses a unique approach:

• Based on the initial risk and scenario assessment the system will execute a tailored monitoring plan including post-payment KYC automation minimizing the merchant’s exposure to chargebacks.

• Customer touchpoints monitored over emails, visits to the website, mobile interactions, contact form submissions and more.

• Signs of risk and evidence of value delivery are recorded and analyzed in preparation for a potential dispute.

• FUGU scores the chances of fraud over time, to give the right recommendation just before shipping, the only solution covering cases of fraud by the card holder (“Friendly Fraud”).

• In the unfortunate case of a dispute, the customer’s entire interaction trail is available as representable documents ready to challenge a chargeback dispute.