FUGU ‑ Every Payment Counts

FUGU ‑ Every Payment Counts

Free plan available
Rating (5)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 12, 2020

Languages

English

Categories

Fraud

Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn

FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment

FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment more
  • Risk Scoring - analysing customer behaviour and safely shipping more orders
  • Chargeback Protection - selectively routing orders to chargeback protection plan
  • Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
  • Evidence Representment - ready to use log challenging unjustified disputes.
  • Payment Efficiency Insights – driving conversion and minimizing churn

Pricing

FUGU Lite

Free

  • Monitors up to 300 orders/month
  • Full Library of Risk Scenarios Included
  • Email\Tickets Support

Basic

$99/month

or $1,008/year and save 15%

  • FUGU Lite+
  • 1,000 orders/month
  • Additional Risk Sensors
  • Customized Branding (KYC)
  • Chargeback Management
  • Email\Tickets + Chat Support

FUGU

$249/month

or $2,544/year and save 15%

  • Basic+
  • 5,000 orders/month
  • Risk Scenarios Modification
  • API Integration
  • Phone Support
  • Signed Chargeback PDF
  • Expert Review\Chargeback - 5\month

Advanced

$599/month

or $6,108/year and save 15%

  • FUGU+
  • 15,000 orders/month
  • Risk Scenarios - Modify, Create your own
  • Dedicated Account Manager
  • Expert Manual Review\Chargeback - 10\month

FUGU Lite

Free

  • Monitors up to 300 orders/month
  • Full Library of Risk Scenarios Included
  • Email\Tickets Support

Basic

$99/month

or $1,008/year and save 15%

  • FUGU Lite+
  • 1,000 orders/month
  • Additional Risk Sensors
  • Customized Branding (KYC)
  • Chargeback Management
  • Email\Tickets + Chat Support

FUGU

$249/month

or $2,544/year and save 15%

  • Basic+
  • 5,000 orders/month
  • Risk Scenarios Modification
  • API Integration
  • Phone Support
  • Signed Chargeback PDF
  • Expert Review\Chargeback - 5\month

Advanced

$599/month

or $6,108/year and save 15%

  • FUGU+
  • 15,000 orders/month
  • Risk Scenarios - Modify, Create your own
  • Dedicated Account Manager
  • Expert Manual Review\Chargeback - 10\month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

10 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 18, 2022

We have recently added Fugu app to our store; great support and technical team whom helped us every step of the way in setting up their service, even going beyond what is expected of them to make it work for us.

Mix And Match
Egypt
Time spent using app: 3 days
fugu replied December 19, 2022

Thank you for your kind review. We are happy to see that you are satisfied with our app and most importantly, with our support. We will keep working hard to make you and our other users satisfied.

Feel free to reach to out us anytime with anything you might need.

October 7, 2021

FUGU helps us complete more orders while protecting us from chargebacks, hoping to get more customers

Jenniferloyd
Spain
Time spent using app: About 2 months
October 2, 2021

We have been so busy manually verifying orders before shipment, having FUGU working for us freed our logistics staff to actually do their job

tide0
China
Time spent using app: 2 months

About this app

Launched

August 12, 2020

Languages

English

Categories

Fraud

Built by fugu

About fugu

5 average rating

2 years building apps for the Shopify App Store

Support

Send a message

Support@fugu-it.com