Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

March 19, 2024

Great customer service

Top Collectibles
Canada
About 3 years using the app
Gameball replied March 21, 2024

Thank you, Maxime! We hope we're able to help at all times.

February 15, 2024

Simply love gameball. It's a fantastic way to engage customers and drive enormous return value - and the support team are absolutely awesome ! (Shout out to Diana!)

Accurascale
United Kingdom
Over 1 year using the app
Gameball replied February 20, 2024

Hi Stephen

We're glad you found a high return from your loyalty activities. Your account indeed has some of the best analytics! Thanks for your review and to more success 🚀

February 12, 2024

The best app when it comes to Loyalty & Rewards. I tested Gameball vs other rewards apps such as Smile.io and it's significantly better. Truly a fresh approach to rewards and amazing customer service.

ELITE FIREWORKS®
United States
12 months using the app
Gameball replied February 20, 2024

Valmir, Your feedback means a lot! Thanks for keeping in touch with us. You're doing amazing.

March 7, 2024

So far it's been a very easy to use and great way to gamify our buyers' experience in the store

Love my Pharma
Portugal
23 days using the app
Gameball replied March 10, 2024

Hey Ana

We're so glad and will always be working towards making your experience even easier!

February 20, 2024

Nothing but praises, the Gameball team has been amazing to help us get going and are very good listeners as to what we would like to see differently in the app for our customer facing interactions. This is honestly a gem app, I can't believe I just found out about them. Best loyalty program management app out there.

Félix & Norton
Canada
About 1 month using the app
Gameball replied February 22, 2024

Hey Simon

We're so glad to hear! Actually, chapeaux to your beautiful store and how you've matched your Gameball widget perfectly :) We hope you continue to find what you need in your loyalty program and are excited for this to be a long-term partnership.

February 27, 2024

So far so good. Help from Dania has been great and informative.

Wandering Adventures
Canada
27 days using the app
Gameball replied February 29, 2024

Hey Mike,

Thank you for taking the time to leave this review! We hope it only gets better from here ;)

February 14, 2024

simple, effficace

SMART WAVE PRODUCTS
France
About 2 months using the app
Gameball replied February 20, 2024

Bonjour Moussa

Merci pour votre avis!

April 4, 2024

Love the app and the customer service is very helpfull. Thank you Dania.

Browstar Cosmetics
Netherlands
3 days using the app
Gameball replied April 8, 2024

Your review means a lot, Caroliene. We hope you always enjoy it!

February 5, 2024

I am very pleased with the friendly customer service. The application is amazing, it has a lot of functions that work great.

Many thanks for your help: Dania

Syta Micha
Poland
18 days using the app
Gameball replied February 20, 2024

Hi Biuro

We appreciate your kind words. We're certain that you'll see some nice engagement levels soon and keep adding more and more features. Best of luck!

February 17, 2024

Love the gamified experience for customers

SimplerSystems
United States
4 days using the app
Gameball replied February 20, 2024

Hi Kelly

Thank you for your review. We hope you enjoy the app and build some fun programs!