Reviews (243)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer retention and sales through customizable loyalty programs and gamification. They value its ease of integration with Shopify, responsive customer support, and effective onboarding. The app's flexibility allows for tailored adjustments to fit specific business needs and brand identities, with regular updates and multilingual support enhancing its global appeal. Improvements in customer lifetime value and average order value are noted.

April 18, 2023

Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.

Z Drinks
Spain
3 days using the app
Gameball replied April 19, 2023

Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.

Nos gustaría aclarar que, aunque puede haber habido algunos ...

December 17, 2019

I used this app to create a loyalty game for my brand. I really like how simple it is to setup. It would be better if integrated with a mobile app or had mobile app features.

WORLD TOUR INTERNATIONAL
United States
3 days using the app
Gameball replied December 18, 2019

Hi!
Thanks a lot for your review. Did you know that Gameball offers native Android and iOS integrations? If you have a mobile app, you can easily have Gameball features ...

Edited September 4, 2022

Gameball is a generally good app. Its graphics are wonderful compared to what I've seen so far. It has nice features too, but it's a little disappointed when you start to hit against several walls since a lot of features are within the highest tear ($500+).

Cómpratelo Store
Colombia
2 days using the app
Gameball replied May 21, 2024

Thank you for your kind words. We're always making changes to the features and billing tiers to provide an affordable yet valuable experience. Your feedback is what inspires ...

September 10, 2020

I installed and tried a lot of loyalty apps and s far gameball is the best one i found with all the options I need. Also the customer support team is great and they responds promptly to all my inquiries. Keep up the good work. ~Shameera~

GreatShopee2u
Malaysia
About 1 hour using the app
Gameball replied September 29, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

May 15, 2022

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

Moomoo's EG
Egypt
42 minutes using the app
Gameball replied May 15, 2022

It's a pleasure to have you, Moustafa!
We are always happy to help, thank you for your kind support :)

June 21, 2022

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Lilac Blonde
United States
38 minutes using the app
Edited August 19, 2022

A hideous thing! I was trying out the $ 120 / month version, it's horrendous! After I change plans, everything is bugged in the control dashboard, also you cannot customize the email, the GAMEBALL brand appears everywhere, ruining my brand, customer service is non-existent, in live chat I am never online, believe me guys, it looks very cool as an app, but it really isn't. IF YOU COULD PUT 0 STARS ...

Very God
Italy
About 10 hours using the app
Gameball replied August 19, 2022

Thank you for your review. We are so sad to see your review and would to clarify that tech issues are frequently present in all software around us and our team was able to ...

December 15, 2020

The best Loyalty program I ever saw and believe me I saw them almost all working. It's been 3 days since I am trying and testing platforms. For far this is the most engaging and user friendly. If you are starting to build a mutually beneficial campaign with your customers this is where you should start. Is damn awesome. The other TOP developers are just ripping you from the beginning, ad litteram ...

ProCleansing
Spain
19 minutes using the app
Gameball replied December 23, 2020

We really appreciate you taking the time to write us this ravishing review and for recommending us! 🤩

October 27, 2024

Organic Piggy
Hong Kong SAR
Over 1 year using the app
Gameball replied October 28, 2024

Thank you for your review!

August 25, 2024

the in. concept
Saudi Arabia
13 days using the app