Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 31, 2023

I think this app is very useful and very nice.
Assistance is immediate.
There is also the free plan.

Time spent using app: About 2 months
May 23, 2023

After 3 years with Bold Loyalty, we made a bold move to Gameball. We wanted a fresher design and a more dynamic loyalty program.

Gameball not only matched Bold's price but also had a user-friendly interface, ensuring a smooth transition for our customers. The Backoffice is a breeze to configure and understand, and the widget design options are plentiful. The stats are presented beautifully and are easy to grasp. Creating simple or complex challenges to gamify the purchase process is a breeze too. Integration with apps like Judge.me is a game-changer, eliminating manual point attribution for reviews.

If your loyalty app is listed, switching to Gameball is a piece of cake. Otherwise, just export/import a CSV. However, there are two minor issues with importing the customer database:
- spent amounts: cannot be imported and is not 'read' by the app in Shopify for existing clients, only new clients will have the amount displayed. No drama, but not 'clean'.
- bonus points. Nothing that will stop you to switch but it requires a bit of manual work if you are using Tiers Level with Bonus points (otherwise you will be all fine). You will have to deduce tier bonus points manually for each client so when you perform import, the current balance is correct. Nothing complicated to do but a bit of manual work that could be easily fixed by Gameball.
We've informed Gameball, they are currently working on it, and once they fix these issues, we'll happily import our large databases from our CH and FR website.

It's an app we love and highly recommend!

Eyefood Factory Australia
Time spent using app: 20 days
April 28, 2023

We are using Gamball for last one year, the app has a new automation process which is really good to grow customer engagement. It has quite flexible options which give us a broad logical action.
We are happy with the customer service they provide and they tend to bring new features and are open to suggestions.
I found Gameball after a very well research of different loyalty apps. It is a simple yet powerful tool for any business.

British D'sire
United Kingdom
Time spent using app: 11 months
April 4, 2023

I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!

Time spent using app: 8 days
April 3, 2023

Je suis encore en test de l'application mais tout à l'air bien. Le service client est au top ! Merci pour votre aide :)

Time spent using app: 3 days
March 16, 2023

The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)

Time spent using app: 23 days
Gameball replied March 30, 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service team was able to provide you with excellent assistance. And glad to hear that Selouky and Donia were able to answer your questions and help you with your needs.

Thank you for choosing our product, and we hope to continue providing you with exceptional service in the future.

March 12, 2023

I cannot say enough good things about Gameball, they have been with me every step of the way. Gameball has had a great impact on my sales and customer engagement at both the store and online. We have had great success growing our customer base through their program. They also have great training and customer service.

Dude, Sweet Chocolate
United States
Time spent using app: 9 months
Gameball replied March 12, 2023

We are so happy to hear that! To more and more success together 🎉🎉

March 12, 2023

This app is a first , I've tried multiple apps that theoretically promises good user experience and reward/loyalty systems , but most of them never delivers the intended results .
Gameball actually helped me boost my sales by 1.5X just by Offering rewards and points , that boosted customer retention rate.
Moreover, the app allows you to track the performance of your referral and rewards programs. You can see how many referrals have been made, how many rewards have been redeemed, and how much revenue your program has generated. This information helps you to tweak your program for better results and maximize your sales growth potential.

Game On
Time spent using app: 3 months
Gameball replied March 30, 2023

We appreciate you taking the time to share your positive experience with our app. We're thrilled to hear that Gameball has helped you to boost your sales and improve your customer retention rate through our rewards and loyalty system.

We are also happy that you find our tracking and performance analytics useful for optimizing your programs and maximizing your sales growth potential.

Thank you for choosing Gameball, and we look forward to continuing to support your business in the future.

March 9, 2023

Perfect Support, They response in imediatly. Perfect app for loyalty and rewards program. 100% Recomend

Time spent using app: 5 months
Gameball replied March 30, 2023

We appreciate your feedback it means a lot to us. we are committed to providing our customers with the best possible service and support, and we're glad to hear that our efforts have made a difference for you. Your satisfaction is our top priority, and we appreciate your recommendation of our app.

March 8, 2023

Sehr zu Frieden, mit dem Programm. kann es nur weiterempfohlen.
sehr einfach zu bedienen im shop auch

Los Hermanos ink Shop
Time spent using app: 4 months