Reviews (2,029)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, must‑have solution for GDPR and global privacy compliance. It manages cookie consent, banners, and privacy/withdrawal requests with quick setup and strong multilingual support. Integrations with Google Tag Manager, Consent Mode, GA4, Google Ads, and Meta tracking work smoothly. Many highlight exceptional, fast support that fixes tracking, theme conflicts, and custom requests directly in their stores at no extra cost.
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The app is very clear and easy to use and the help provided is amazing. When we encountered an issue, Zeus on their team was thorough and communicative. He found the issue, explained why it was happening, and fixed it.
In reviewing ADA compliance on our website, we noticed that one feature in this app was throwing errors for our ADA analysis. Upon bring this up to the team, the response was quick and effective. John S. was on top of communication and the issue was explained and resolved in less than 24 hours.
Extremely positive experience with their support team. No AI responses, just a human dealing with any configuration questions quickly and effectively. Even got sent videos showing me where certain elements were in settings when I was having issues finalising configuration.
Would recommend this app, extremely flexible and covers everything you need for global ecommerce compliance.
The app seems to work well and does what we need it to. It is a bit confusing how they try to push you into a higher plan and then you aren't sure if you've got all your bases covered or not. (I took off a star for that reason.) The help is usually prompt and thorough however -- they do customer service well and if you get Joseph or John helping you, you're in great hands! (Both have helped me enormously -- very nice and so very helpful!!)
Thank you for the honest feedback! We're glad the app is doing what you need and that Joseph took great care of you, we'll pass along the kind words.
We also want to address your concern directly, because it's important to us. Our free and lower tier plans are fully capable of keeping your store compliant. The paid plans simply add automations and time-saving convenience (like scheduled scans, auto-sorting of cookies, storages and pixels, and hands-off compliance management) for merchants who want them - they're never a requirement to "cover your bases."
If anything in the app made that feel unclear, that's on us to communicate better, and we'd genuinely welcome the chance to walk you through exactly what your current plan already covers so you have complete peace of mind on your compliance.
Please reach out anytime and ask for the team, we'd love to make sure you feel 100% confident, not upsold. Thank you again for giving us the chance to get this right.
Great app and excellent support
We’ve been using Consentmo and have been very happy with the experience so far. The app is easy to use, offers plenty of useful features and makes managing cookie consent and compliance much simpler.
A special mention to Zeus, who has been doing an excellent job helping us whenever we had questions or needed assistance. He is very responsive, knowledgeable and always takes the time to make sure everything is properly resolved. Overall, a great app with a fantastic support team. I would definitely recommend Consentmo.
Thank you for this wonderful review! Zeus will be thrilled. Making cookie consent and compliance simple and easy to manage - with responsive, knowledgeable support - is exactly what Consentmo is built for. Highly appreciate the recommendation!
Excellent app with genuinely outstanding support
We have used Consentmo for some time, but recently carried out a much more thorough review of our privacy and cookie consent setup as we expanded our Shopify store internationally and into multiple languages.
I have been extremely impressed. Consentmo gives us a great deal of control while still making a fairly complicated area of ecommerce manageable. We have been able to configure our consent banner, regional privacy requirements, privacy request pages, cookie information, accessibility statement and multilingual storefront requirements in a way that works well with our Shopify setup.
What has particularly stood out is the support. Whenever I have had a question — including some quite specific multilingual configuration issues — the team has responded quickly, understood exactly what I was trying to achieve and pointed me directly to the correct solution. The documentation is also excellent and has clearly been written around real Shopify use cases rather than simply explaining features in isolation.
After going through the app in much greater depth, I actually have more confidence in Consentmo than when we first installed it. It feels like a mature, well-supported app that continues to develop alongside Shopify.
An easy five stars from us and highly recommended.
Thank you for this genuinely outstanding review! We're thrilled Consentmo gives you deep control while keeping a complex area manageable - configuring your cookie consent banner, regional privacy requirements (GDPR, CCPA, LGPD, PIPEDA), DSAR/privacy request pages, cookie information, ADA/WCAG accessibility statement and multilingual storefront all in one place is exactly what we build for. It means a lot that our documentation and multilingual support stood out as you expanded internationally. Here's to keeping your Shopify store compliant worldwide - highly appreciate it!
I have only been using this app for a few days so far but I am already very pleased with it and glad I chose Consentmo. The app was easy to set up although I did have one small issue which I was struggling with. I asked for help on the live chat and John was very helpful and he was able to rectify the issue for me.
I would definitely recommend Consentmo.
Thank you - we're so glad you chose Consentmo! John will be delighted. Easy setup plus responsive live chat support to rectify any small issue is exactly the experience we aim for. Here's to keeping your Shopify store's GDPR compliance and cookie consent running smoothly - highly appreciate the recommendation!
Consentmo has been a delightful app and experience. We have used Consentmo in the past, experimented with OneTrust for other stores we operate and found ourselves coming back to Consentmo for all the 30+ store we operate.
The breadth of features included is fantastic, to include everything for web compliance in one place.
The team are outstanding too. Quick to respond with solutions and recommendations. Zeus is always on hand to help. Cant thank him and the team enough.
We will continue to roll the app and more of it's features across our stores.
Thank you for this wonderful review - and for choosing Consentmo over OneTrust across all 30+ of your stores! We're proud that having everything for web compliance in one place makes the difference. Zeus and the team love being on hand to help, and we're thrilled to support your rollout of more features across every store. Here's to keeping them all compliant!
Great experience with helping our compliance, super speedy resolutions via chat especially from Zeus!
Georgi provided fantastic support as we got set up!
