Consentmo GDPR Compliance
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This app is an absolute must-have! I have been using it for many years now, and I cannot say enough good things. It makes staying on top of compliance a breeze. Every time some new regulation comes out, they're on top of it. The customer service is excellent should you have any issues or need help setting everything up. This is an investment that every story should make. I would give them 100 stars if I could.
Simple app, easy to work with, and their team is AMAZING. Compliance is tough and an evolving space, and while the default setup has some limitations, their support team were always on hand to help us make modifications to match our legal team's stringent recommendations.
Joseph from their customer support team in particular has been a rockstar and gone above and beyond what can reasonably be expected from a chat agent to make the changes we needed. We also were able to work directly with their lead developer and founder to make the unique modifications we needed. Highly recommend!
Consentmo has been fantastic for managing the complexity of privacy banners and requests. The setup is intuitive and continually supported with updates. I don't know how we would have kept up without this system. Also thank you to John for helping us through a number of setup issues!
Absolutely incredible service! I recently upgraded to the Enterprise plan, and the support has been outstanding. A special thanks to Georgi Georgiev, who was extremely polite, patient, and professional throughout the whole process. The technical team logged into my store and completely cleaned up all the messy codes and Google Tag Manager errors left by a previous freelancer. They configured my Meta/Facebook Pixel and Conversions API perfectly without me needing to touch a single line of code. Now that everything is properly configured on my store, I fully expect Meta to process the new data and completely clear all the warnings within the next 1-2 days. My Shopify store is now 100% compliant and working flawlessly. If you want peace of mind, this app and their team are worth every single penny. Highly recommended!
Consent is challenging, and I will warn you that installing the app doesn't protect you and having a 100% on the app isn't where it stops. Definitely click to complete the compliance review. But Georgi from Consentmo has been incredibly patient, helping me set up and test all the tags and scripts to ensure they don't fire where they shouldn't. Grateful for his hours of help and support!
Service has been great. Had an issue and needed to make updates, and Georgim got me all handled. Answered my questions, there were many as I'm not super technical, and provided screenshots for guidance when needed. Was patient and waited for me to finish tasks, then was there for the next one when I was ready. Highly recommend this compliance app for its customizations and the team behind it. They went above and beyond expectations for me today.
The experience one has with shopify apps almost always comes down to the expertise of the support staff.
Consentmos support team have been excellent. They fixed a Microsoft requirement that Microsoft couldn't fix themselves.
The only gripe I had was the AI chat support needs to be adjusted to know when its out of its depth, or going in circles, and hand off to a human sooner.
Thank you for the detailed and honest feedback! We're proud our team could solve that Microsoft requirement - a compliant setup of Microsoft pixels and tags can be tricky, and it's great to hear we got it sorted. Your feedback on the AI chat handoff is really valuable, and we're actively working on improving that flow so customers reach a human agent faster when needed. Consentmo is all about providing best-in-class GDPR and privacy compliance support on Shopify, and reviews like yours help us get better. Thank you!
Consentmo Team
The app makes it very easy to manage consent in all regions and stay compliant with laws. They have a great support team to troubleshoot issues, a shoutout to John, who helped me with the consent mode correctly.
Thank you for the fantastic review! John is thrilled to hear this. Managing consent across all regions is exactly what Consentmo is built for - GDPR, CCPA, and beyond. Getting Google Consent Mode set up correctly is critical for compliant tracking on your Shopify store, and we're glad John could make that seamless for you. If you ever need anything else, we're here!
Consentmo Team
We've been using Consentmo GDPR on our Shopify store and the experience has been excellent. The app itself is easy to configure and covers all the compliance scenarios we needed, but what really stood out was the support.
Georgi from the support team was incredibly helpful when I was debugging a complex analytics issue related to consent mode and Google Analytics 4. He answered every question quickly, provided detailed documentation links, and confirmed technical setups clearly, which saved me hours of trial and error. Exactly the kind of support you hope for when dealing with compliance tools.
Highly recommend the app, and big thanks to Georgi for the professional assistance!
Really appreciate you taking the time to write this 🙏 Glad Georgi could help you work through the analytics setup - those can get messy fast. Happy everything’s running smoothly now.
The Consentmo GDPR Compliance app delivers exactly what it promises and performs reliably. What truly elevated our experience, though, was the exceptional support from Georgi Georgiev.
Georgi was responsive, knowledgeable, and genuinely attentive throughout the process. He made the implementation smooth and stress-free by patiently addressing all our questions, guiding us step by step, and ensuring everything was set up for full compliance.
Thank you, Georgi - we truly appreciate your support!
Thank you for this - means a lot. Georgi will be really happy to read it. Glad the whole setup felt smooth and clear in the end.