Consentmo GDPR Compliance
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,246)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its GDPR compliance and customization options, including a user-friendly interface and support for Google Consent Mode V2. It offers a free plan, ideal for small businesses or initial trials. Stability and reliability are consistently praised, along with exceptional customer support that enhances user experience through quick and effective assistance.
Refine
-
By rating
Very useful, helped us a lot. The customer support is very handy, and they walked us through the steps. Would highly recommend
Hello there and thanks for the awesome review! 🤗 We are very happy to receive it! 🥳
Enjoy using our solution and if you need further help, you know how to reach us! 😉
This as app is great! It does exactly what it says. The best part of is the support by live chat. Thanks :)
Happy to hear that you like our app :) Enjoy using all of its features 🤗
Disables automatically without further notice due to 'too much traffic they cant handle'. Not recommended.
[Update 11.01.2022]
Hello there,
It will be nice if you could take a minute to reply to our messages. I hope you understand that leaving bad reviews and then never replying back to emails is not how this ecosystem should work. We are always trying to help our app users and this is clearly visible by the majority of the review we receive. I hope that you won't have a case of a customer that leaves a bad review for your services and never comes back to you, even when you have tried everything. :)
[Update 29.12.2021]
Hello there and thanks for your feedback.
When the quota of your plan is reached we are always sending notification emails + in app popup messages that lets the store admin know that the cookie bar is no longer active due to the quota being reached. More on this you will be able to find here: - https://gdpr.apps.isenselabs.com/pages/faq?id=46 and https://gdpr.apps.isenselabs.com/pages/faq?id=82
Please check your inbox and let us know if you have received these notification emails?
We look forward to your reply in our support channel at apps-support@isenselabs.com :)
Can you please get back to us in the email listed above?
Straight forward and easy to use. Customer service was pretty helpful. Took me awhile to get it to appear, but figured it out eventually. Will be nice to have a tool to manage any customer requests related to privacy. With that in mind, I think it justifies the cost.
Hello there and thanks for the great review! 🙌
It is nice to hear that you managed to set up the app by yourself! 😊
If there is anything we could help you with, you can always find us via 📧 and 💬
This is a great app. Literally took me 2 min to install and I was done. Also really vital to us to be able to have GDPR only appear for EU visitors and not hurt our conversions for other countries.
Thank you for the review :)
Our client wanted to add a cookie bar to their website and chose this one based on its versility and value for money. There was a request I didn't know how to assist with but the app developers were on hand with very quick and efficient service via e-mail and helped with the coding to achieve the clients request. Thank you for your help!
Thank You for the great review 🙌 We really appreciate it! 😊
If you need any additional help, you know how to find us!
This has been one of the easiest and most comprehensive setups I've used when setting up an app. Bonus is that it works beautifully right out the gate. Approved
Hello there and thanks for the awesome review! 🤩 We highly appreciate it! 🥳
If you need any assistance with the app, please feel free to reach us via chat or email at: apps-support@isenselabs.com. We will be happy to assist! 😊
The app looks great on my website and has lots of options to personalise. It's very straightforward to use. I had a question and the support team was fantastic - very quick responses (thanks Emil and Elena!). Definitely recommend.
What an amazing review! 💕Thank you so much for sharing your positive experience with us, we are very happy to receive it! 😊Enjoy using our app and if you need anything else, you know how to find us! 😉
Best partly free GDPR app i can find, but it has some issues:
1. Stops working sometimes. Have to disable/enable consent bar to have it pop up again.
2. Not sure if the consent bar setting really works. It does not block/remove any cookies as far as i can see when using google chrome incognito.
[Update from 23.10.2020] Hello there, we have addressed all of your concerns in the e-mail and you never got back to us to confirm if everything is ok on your end too. Please let us know, we really want to make sure that it is working perfectly for you now. :)
[Reply from 22.10.2020] Hello there and thanks for sharing your feedback. On your points:
1. This is the first time that we hear of such an issue. Is it possible that you have accepted the cookies first and then trying to make the bar visible again? Please let us know, so we could review and advise accordingly.
2. Can you please let us know what tool are you using for this, as this is also not a behavior of our app? We will be happy to address all of your conserns in our apps-support@isenselabs.com channel :)
E un ottima app la consiglio anche l'assistenza e molto soddisfacente, sono stata aiutata in tutto grazie Joann
Ciao e grazie per la bella recensione! 😊 Lo apprezziamo molto! 🙏
Divertiti a usare l'app e se hai bisogno di ulteriore assistenza, Georgi sarà qui per aiutarti. 🧑💻