Consentmo GDPR Compliance

Consentmo GDPR Compliance

Reviews (1,246)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its GDPR compliance and customization options, including a user-friendly interface and support for Google Consent Mode V2. It offers a free plan, ideal for small businesses or initial trials. Stability and reliability are consistently praised, along with exceptional customer support that enhances user experience through quick and effective assistance.

March 18, 2024

We totally understand the definition of impressions:
"Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages."

Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views.

Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan.

If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking.

We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days.

We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.

Calaswim
Netherlands
2 months using the app
Consentmo replied March 21, 2024

Hello there and thanks for the feedback!

As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store.

Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset.

We look forward to your email follow-up.

November 19, 2024

Sehr hilfreich, unkompliziert und mein Problem - Doppelansicht der Cookie Leiste - wurde schnell gelöst!!!

Vielen herzlichen Dank Georgi & Zeus, very good work done!

ecopetique
Germany
7 months using the app
Consentmo replied November 22, 2024

Das ist so toll, vielen Dank, dass Sie Ihre Erfahrung mit uns teilen! Wir wissen das sehr zu schätzen! 😊
P.S. Bleiben Sie dran für tolle neue Updates! 👀

February 11, 2024

Excellent application and support!
We get professional app-setting review to meet our requirements quickly.
The app provides great and easy customization.

Florence by Mills
United States
About 2 months using the app
Consentmo replied February 14, 2024

Hi there and thanks for the awesome review! We appreciate it a lot! 🙏
Enjoy using our app and if you need further assistance, our support team will be here for you! 😉

July 19, 2024

great support and a good app!

AKSA-MOB
Romania
About 1 hour using the app
Consentmo replied July 22, 2024

Awesome review! Thank you! ✨

November 30, 2023

Zeus helped me confirm my store was compliant. The process was painless and quick. Thanks!

KMCarburetor
United States
11 months using the app
Consentmo replied December 5, 2023

Hello there, it is great to hear your positive feedback about the app and your experience with our support team and Zeus! 🤩
Enjoy using it and if you need any further help, we will be here for you! 😊

September 5, 2024

Good

Glow Crown
United States
14 minutes using the app
Consentmo replied September 9, 2024

Thank you so much! 🙏

January 30, 2024

Great app and functionality. What was and is crucial to me is the awesome and helpful customer service!

OOMAY Home
Germany
Over 1 year using the app
Consentmo replied January 31, 2024

Hi there and thanks for your grade for our customer service! It means the world to us! 🙌

March 20, 2024

Useful application. Fast and helpful service.

CaseFor.pl
Poland
8 months using the app
Consentmo replied March 22, 2024

Thank you so much for the great review! 🙌 We appreciate it a lot! 🙏

February 27, 2024

setting it up is easy as anything. They even have a chat option where I spoke to a real person who helped me check that I was consent v2 compliant and good to go. Amazing service!!

Mza
United Kingdom
24 days using the app
Consentmo replied February 28, 2024

Thank you so much for the kind words on our support service! We appreciate it a lot! 😊
Enjoy using our app and if needed, we will assist again! 🫡

April 12, 2024

Good quality app, backed by support that quickly resolve any issues encountered. Highly recommended.

LEDSpace
United Kingdom
About 2 months using the app
Consentmo replied April 16, 2024

Hello there and thanks for sharing this positive experience with us!
Enjoy using our app and if needed, we will be here for you again. 😊