Gelato: Print on Demand
Featured images gallery
Print on demand for your ecommerce business
Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease.
- Access a global network of local producers
- Software tools to help you scale with ease
- 24/7 customer support, so you can feel reach us anywhere, anytime
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Languages
German, English, Spanish, French, Italian, Norwegian, and Swedish
Works with
Checkout, Etsy, WooCommerce, Wix, Amazon, SquarespaceCategories
All features
Products you can sell
- Clothing and accessories
- Arts and crafts
Sourcing locations
- Australia
- Brazil
- Canada
- Chile
- China
- Denmark
- France
- Germany
- Greece
- India
- Japan
- Malaysia
- Mexico
- New Zealand
- Norway
- Poland
- Portugal
- Singapore
- South Africa
- Spain
- Sweden
- Türkiye
- United Arab Emirates
- United Kingdom
- United States
Product customization
- Custom packaging
- Personalization
Products
- Apparel
- Embroidery
- Wall art
Shipping options
- White label
- Global fulfillment
Products you can sell
Sourcing locations
Product customization
Products
Shipping options
Pricing
Gelato Free
Free to install
Pay for what you print
- Print on demand for global creators
- Hundreds of products to design and sell
Gelato+
$24 / month
or $239/year and save 17%
Pay for what you print
- Up to 10% off products
- Download premium mock-ups
- Design tools
- + more
Gelato+ Gold
$119 / month
or $1,185/year and save 17%
Pay for what you print
- Up to 15% off products
- Support to move your products to Gelato
- Automate personalised product workflows
- Everything in Gelato+
- +more
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,012)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its superior print quality and materials, leading to increased customer satisfaction. They appreciate its easy integration with Shopify, user-friendly interface, and responsive customer support. The app's global network of print partners ensures fast shipping, making it ideal for international market reach. It is considered cost-effective, offering competitive pricing and good profit margins, suitable for small business owners. The design and customization tools facilitate easy product personalization, and the commitment to sustainability aligns with the values of some merchants. The variety of design options and efficient fulfillment process further enhance merchant satisfaction.
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
"Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions."
This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped.
I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped).
I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform.
Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately.
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward.
Best regards,
Bart
Gelato Support Team
I love how easy this app is to navigate. there is many design templates available. shipping is cost effective and fast. Gelato has made starting my own online business possible. and such an easy transition.
Hello,
Thank you for the wonderful review! We’re glad to hear Gelato has been working well for you. If you need anything along the way, don’t hesitate to get in touch.
Best regards,
Bart
Gelato Support Team
It's great, although I'd prefer more automated options for bulk product setup. Especially of wall art where all mine needs to be is centered and scaled to fit.
Hello,
Thank you for your positive review! We’re glad to hear that you’re enjoying Gelato. Regarding your feedback on bulk product setup, we have solutions which can help streamline the process. You can learn more about these features in our Help Center or by contacting our team via chat or e-mail - we will be happy to support you according to your needs.
If you need any further assistance, feel free to reach out, we are available 24/7!
Best regards,
Andrzej
Gelato Support Team
Support
Gelato can answer any questions you have about Gelato: Print on Demand.
Resources
Launched
June 17, 2020