Reviews (1,184)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...

December 20, 2024

Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!

King Crow apparel & design
United States
About 1 month using the app
Gelato replied December 22, 2024

Hi there,

Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to ...

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
4 months using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any ...

November 30, 2024

I keep coming back to this App, earns its space in the App world.

Adorn&Amuse
Australia
2 days using the app
Gelato replied December 2, 2024

Hello,

Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with ...

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
28 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your ...

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

February 18, 2025

Gelato minskar tiden mellan att lägga upp filer till produkter till leverans. Snabbt och smidigt. Användarvänligheten är överlag bra. Service snabb.

EJK Artistry
Sweden
13 days using the app
Gelato replied February 19, 2025

Hej,

Stort tack för din 4-stjärniga recension och för att du delar med dig av din upplevelse! Vi är glada att höra att du tycker att Gelato är snabbt, smidigt och användarvä ...

December 1, 2024

It's easy to learn, lots of options too

T Rose Studios
United States
11 minutes using the app
Gelato replied December 3, 2024

Hi there,

Thank you for your feedback! We’re glad to hear you’re finding Gelato intuitive and enjoy the variety of options. If there’s anything we can do to make your ...

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
4 months using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything ...

August 29, 2024

I wish the compan offered more options ESPECIALLY PANTS

My Store
United States
29 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your feedback! We're glad you're enjoying our services and we appreciate your suggestion for more options, especially pants. Expanding our product range ...

September 22, 2024

DONT KNOW YET

Dacoma store
Austria
25 days using the app
Gelato replied September 23, 2024

Hi there,

Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can ...