Reviews (1,183)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly valued.

February 18, 2025

Gelato minskar tiden mellan att lägga upp filer till produkter till leverans. Snabbt och smidigt. Användarvänligheten är överlag bra. Service snabb.

EJK Artistry
Sweden
13 days using the app
Gelato replied February 19, 2025

Hej,

Stort tack för din 4-stjärniga recension och för att du delar med dig av din upplevelse! Vi är glada att höra att du tycker att Gelato är snabbt, smidigt och användarvänligt.

Om du har några förslag på förbättringar som skulle göra din upplevelse till en 5-stjärnig sådan, är du varmt välkommen att kontakta oss på apifeedback@gelato.com. Vi uppskattar all feedback som hjälper oss att bli ännu bättre!

Vänliga hälsningar,

Michal
Gelato Support Team

December 20, 2024

Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!

King Crow apparel & design
United States
About 1 month using the app
Gelato replied December 22, 2024

Hi there,

Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to hear them—feel free to reach out to us at apifeedback@gelato.com. We're always working to make your experience even better!

Best regards,
Bart
Gelato Support Team

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
28 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

November 30, 2024

I keep coming back to this App, earns its space in the App world.

Adorn&Amuse
Australia
2 days using the app
Gelato replied December 2, 2024

Hello,

Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with us at apifeedback@gelato.com—we’re always looking to improve and hope to earn that fifth star!

Kind regards,
Bart
Gelato Support Team

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
4 months using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
4 months using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

October 3, 2024

Easy setup for POD for my artwork.

BUGALUXART
South Africa
7 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out.

If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

December 1, 2024

It's easy to learn, lots of options too

T Rose Studios
United States
11 minutes using the app
Gelato replied December 3, 2024

Hi there,

Thank you for your feedback! We’re glad to hear you’re finding Gelato intuitive and enjoy the variety of options. If there’s anything we can do to make your experience even better, we’d love to hear from you at apifeedback@gelato.com.

Kind regards,
Bart
Gelato Support Team

September 9, 2024

Very helpful!

Nation Party Collective
Canada
6 months using the app
Gelato replied September 10, 2024

Hello,

Thank you for the review!

If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team