Reviews (772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this print-on-demand app for its high-quality prints and diverse product range, which enhance brand reputation. They appreciate the user-friendly interface, fast delivery, and eco-friendly local printing. Features like multi-variant setups, AI-enhanced mockups, and custom labels on clothing add uniqueness to their offerings. Seamless Shopify integration and responsive customer support make it a reliable tool for online store management.
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This is a very good print on demand service its very high quality customers can live in peace once their wall art arrives because its high quality and beautiful I ordered a couple of pieces to see if I thought my customers would be happy and found myself happy!
Hello,
Thank you for the wonderful 5-star review and for taking the time to test our products yourself. We’re delighted to hear that you were happy with the quality and that the wall art met your expectations.
It’s great to know you feel confident your customers can enjoy their orders with peace of mind once they arrive. Your trust in our quality truly means a lot to us.
Thank you for choosing Gelato. We look forward to continuing to support your business.
Kind regards,
Michal
Gelato Support Team
CUSTOMER SUPPORT IS GOOD, IF THERE ARE ANY PRODUCTS THAT IS OUT OF STOCK SHOULD FIX THAT, BECAUSE I'LL HAVE MY CUSTOMERS WONDERING WHERE THE ITEMS ARE, THEN OUT OF NOWHERE YOU GUYS SAY, OH THAT'S OUT OF STOCK, WHEN IT SHOULD'VE BEEN MITIGATED EARLIER.
THE SERVICE IS GOOD THOUGH. NOT GOING TO DOWNGRADE THE COMPANY FOR SOMETHING SO LITTLE.
Hello,
Thank you so much for leaving us a positive rating! We really appreciate your support and are happy to know you had a great experience with Gelato.
We're constantly working to improve the stock tracking service - it's a cross-functional feature so it is taking time to polish, but we appreciate your patience as we continue working on it.
Let us know if you have any further questions.
Best regards,
Andrzej
Gelato Support Team
Just started my business and already sold five shirts the quality choices are great so many options and they responded to me pretty reasonably timing. Quality of the print was amazing. I love the name, gelato So far everything is Okie dokie Very new business not really advertising yet but it will be fun To see it grow and offer more products through this Company
Hi there,
Thank you so much for your wonderful review and for choosing Gelato as you start your new business. It’s great to hear that your first sales went smoothly, that you’re happy with the print quality and product options, and that our support team has been responding in a timely manner. We’re excited to be part of your journey and can’t wait to see how your store grows.
If there’s anything you ever need, we’re here to help every step of the way.
Kind regards,
Michal
Gelato Support Team
Super easy to handle, the dashboard gives a clear oversight. I work with Gelato now for two days and I like that I can add the designs in bulk (but not the Label - inner neck?), the price editor with the shipping cost, very practical. It has a AI Mockup image creator and the images are very good, and an AI editor for title and description. I decided to work with Gelato, because it is based in Germany for me as a European based store a pluspoint. Let's see how it works further.
Hi there,
Thank you so much for your positive rating! We truly appreciate your support and are glad to know you’re happy with our service.
Let us know if we can help you with anything.
Best regards,
Andrzej
Gelato Support Team
I tried Printful for my art prints and found it difficult to use for someone not technically inclined. Gelato is much easier to use and works seamlessly with Shopify. I also like that they use Giclee printing 12 color for the prints. I'm waiting to receive my samples. They are also more environmentally friendly printing and shipping worldwide.
Hi Lana,
Thank you for the 5-stars! We're happy to see that it was easy for you to setup everything with Gelato - that's what we're striving for.
Please let us know in case you have any questions or concerns, we're here to help!
Best regards,
Andrzej
Gelato Support Team
smooth interface everything straight forward and the best feature for me is that i can setup multi variants on 1 product, was a game changer for me
Hi there,
Thank you for your 5 star review - we're happy to see that everything works well for you and especially that you appreciate the multi-category feature.
Feel free to reach out if you have any questions.
Best regards,
Andrzej
Gelato Support Team
facile a utiliser et la connexion avec les autres sites de vente est plus facile et rapide, voir fiable que les autres compétiteurs. moins de choix pour certain type de produit mais ceux que j'ai besoin semble répondre à mon besoin. Je n'ai pas encore passé de commande, sous peu ;)
Bonjour,
Merci beaucoup pour votre évaluation positive. Nous apprécions sincèrement le temps que vous avez pris pour soutenir Gelato et sommes heureux de savoir que vous êtes satisfait(e) de notre service.
Cordialement,
Kamil
Gelato Support Team
Easy to use, and help resources actually help!
Gelato focuses on quality rather than quantity. This is a company i'm willing to put my business name on! You can tell a lot of time and effort has been put in to things such as mock ups, real life embroidery updates, the use of ai, and once again quality of products! I hope to see Gelato continue to expand their products with quality in mind. If a well established, long term brand identity is what you're looking to build, then Gelato is your place to start.
I’m very happy with this Supplier. Their site is easy to use, the quality of their productions is very good and their delivery service is very fast.