Reviews (1,184)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and high-quality product output, featuring vibrant colors and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing customer reach. The app is noted for its responsive customer support, seamless Shopify integration, competitive pricing with no upfront costs, and customizable product options. Additionally, its eco-friendly practices, like using FSC-certified materials, are highly ...

November 22, 2024

Easy to use and convenient, takes away the hard part of making products and fulfilling them on your own. Highly recommend

PB6 Designs
United States
3 months using the app
Gelato replied November 25, 2024

Hello,

Thank you for the great review! We’re glad to hear that our service makes the process easier for you. Your recommendation means a lot, and we’re always here to help if ...

December 4, 2024

Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!

Creative Coddiwomples
United States
About 1 month using the app
Gelato replied December 7, 2024

Hello,

Thank you for your wonderful 5-star review. We’re glad to hear that Gelato has been a seamless addition to your business and that you’re enjoying the flexibility of ...

December 8, 2024

Gelato has been exceptional in producing products economically, at the right price and on time. The network is extensive, and let me cover my sales internationally. Thank you for a great working relationship.

mugnificentgifts.com
United Kingdom
6 months using the app
Gelato replied December 10, 2024

Hi there,

Thank you for your fantastic feedback! We’re delighted to hear that Gelato has been a valuable partner in growing your international sales. We look forward to ...

December 6, 2024

Gelato has been a game-changer for my print-on-demand business. The platform is incredibly user-friendly, making it easy to create, customize, and manage products. The variety of high-quality materials and printing options ensures my customers receive premium products, from art prints to apparel.

What sets Gelato apart is its global production network, which means faster delivery times and ...

The Winter Nook
United States
About 1 month using the app
January 5, 2025

I've only been using it for a short while, but so far so good. This is the third app that I have tried and it is by far the easiest, and most comprehensive. They have great, clear prices with the best product range for my needs. I'm impressed.

Fenn Jester Art
United Kingdom
10 days using the app
Gelato replied January 7, 2025

Hello,

Thank you for your feedback! We're happy to see that you're having a great time using Gelato. If you need any assistance, we're here to help.

Andrzej
Gelato Support ...

February 18, 2025

I have used the app a very short time, but so far it's been a good experience.

trendiestgear
United States
2 months using the app
Gelato replied February 20, 2025

Hello,

Thank you for your review! We're glad to hear you've had a good experience so far. If there's anything we can do to make it even better, just let us know!

Best regards ...

December 8, 2024

It's the best platform for a new sellers because it's easy to set up and design by your self.

My Store
Kenya
3 months using the app
Gelato replied December 10, 2024

Hello,

Thank you for your 5-star review! It’s great to hear that you find Gelato easy to set up and ideal for new sellers. Making the platform user-friendly is a priority for ...

January 5, 2025

super amazing to create your own brand

one100
New Zealand
5 months using the app
Gelato replied January 7, 2025

Hello,

Thank you for your kind feedback! We're glad you’re having a positive experience with Gelato.

If you ever need assistance, we're here to help.

Andrzej
Gelato Support ...

December 12, 2024

Being new to gelato, I was skeptical and curious. So far of my experience has been great. The quality of the product was amazing and the time to receive as fast and easy.

Defcon Patriot MAGA Shop
United States
About 1 month using the app
Gelato replied December 13, 2024

Hello,

Thank you for your 5-star review and for sharing your experience with Gelato. We're delighted to hear that your initial skepticism has turned into satisfaction and ...

November 15, 2024

Excellent Customer Service and support for specialised queries. They are growing at a mass scale so bugs are to expected but from my experience issues are about 5% of all orders. Divine is simply the best

ArtfulTravelPast
United Kingdom
5 months using the app
Gelato replied November 16, 2024

Hello,

Thank you so much for your 5-star review and thoughtful feedback. We’re delighted to hear that our customer service and support for specialized queries have met your ...