Reviews (919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its user-friendly interface and smooth integration with Shopify, which simplifies product and order management. They appreciate the high-quality product output, noting vibrant colors and durable materials that boost customer satisfaction. The global network of print partners is valued for reducing shipping times and costs, especially beneficial for international markets. Merchants also commend the responsive customer support, competitive pricing, and extensive design options for personalization. Additionally, the app's commitment to sustainability aligns well with merchants' brand values, contributing positively to business growth and customer satisfaction.
Refine
-
By rating
I'll recommend it because it is easy to use, intuitive, fast, reliable...
Points than I ll love to see in future dev.
Ability to set order on paramters like size, color, etc...
Ability to have product creation batch using multiple templates and simplified parameters (picture, title,tags..) being applied when updated to all product created in the batch. for example if I create an aluminum print, a wood print, a paper print it will be nice using templates setting as a base to be able to give once for all product the picture, title and tags...
Otherwhise big thanks to your team !
Hello,
Thank you for your detailed feedback and for recommending Gelato! We’re pleased to hear that you find our platform easy to use and reliable. We appreciate your suggestions on features for future development. Your input is valuable and helps us in our continuous improvement. If you have any more ideas or need assistance, please feel free to reach out.
Best regards,
Bart
Gelato Support Team
Overall I am happy with Gelato and I haven't even explored all the apps yet.
I was also impressed by the quick response to a printing mistake that was made and the customer really felt like they were respected and happy in the end of the fulfillment process.
They are not perfect but pretty damn close!
They do take full responsibility for their errors and that puts my mind at ease.
Hello,
Thanks so much for your feedback! We're really pleased to hear that you're enjoying Gelato and that our team was able to sort out the printing issue quickly. It’s great to know that you felt valued and satisfied with the service. We’re always working to improve, so your comments mean a lot to us. If you need anything else or have more questions, just let us know!
Kind regards,
Bart
Gelato Support Team
Probably is the best Print on Demand supplier. Production and shipping time were super fast, customer service was excellent and speedy, and their print and embroidery quality are top-tier. Don't hesitate to start your brand with Gelato and start your sample order. You will not regret working with them.
Hello,
Thank you for your positive review. We’re pleased to hear that you consider Gelato the best Print on Demand supplier. It’s great to know that you were satisfied with our production and shipping times, as well as our print and embroidery quality.
Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Michal
Gelato Support Team
easy to use, have lots of options for design and import into your shop
Hello!
Thank you for taking the time to leave a review! We're pleased to hear that you found Gelato easy to use. It's great to know that our platform has been helpful for you. If you ever need further assistance, don’t hesitate to reach out— we're here to help.
Best regards,
Michal
Gelato Support Team
Such an easy platform to use. I love being able to use my designs on
products that I know my customers will use and enjoy!
Hello Rue,
Thank you for sharing your experience with us! We’re glad to hear that our platform is easy to use and that you’re finding it useful for your product designs. If you need any assistance or have questions, please don’t hesitate to reach out.
Kind regards,
Bart
Gelato Support Team
Gelato is instrumental to our success. They are efficient and their application is an excellent showcase of good engineering work and processes.
Hello,
Thank you for your kind words! We're glad to hear that Gelato has been instrumental to your success and that you appreciate the efficiency and quality of our application. It's always great to know that our engineering work and processes are making a positive impact. We're here to support your continued success, and if there's anything more we can do, just let us know!
Best regards,
Michal
Gelato Support Team
While it took a bit to learn how to do everything...I love that I can do so many things while adding designs. Personalization and changing designs or colors with the same listing is easy.
Hi there,
Thank you for your thoughtful feedback! It’s great to know you’re enjoying the flexibility in design and customization. If you need any assistance along the way, don’t hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Gelato is a wonderful company to work with! They have been very supportive with helping me start and grow my print on demand business.
Hi,
Thank you for your kind words! We're thrilled to hear that you find Gelato a wonderful company to work with.
Supporting you in starting and growing your print on demand business is our priority, and we're glad our efforts have been helpful.
If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Michal
Gelato Support Team
I'm only just starting out and tbh it's a pretty easy store to set up. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.
Hello,
Thank you for your positive review. We're glad to hear that you found it easy to set up your store and move your designs to Shopify. If you have any questions or need assistance as you continue, please feel free to reach out. We appreciate your feedback and look forward to any future updates.
Best regards,
Michal
Gelato Support Team
I absolutely LOVE Gelato! I'm new to Shopify and this has been the easiest to work with! Super clear and intuitive! If they keep adding products, I will use only Gelato going forward!
Hi,
Thank you for your wonderful review! We’re so glad to hear that Gelato has made your Shopify experience easy and intuitive. It’s great to know that our platform is working well for you, and we appreciate your feedback about adding more products. We're excited to keep growing with you and supporting your business!
Best regards,
Michal
Gelato Support Team