Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.

April 10, 2024

it will help me grow my brand

Evanston Magazine Men's Apparel
United States
About 2 years using the app
Gelato replied April 12, 2024

Hi,

Thank you for your positive review. We're delighted to hear that Gelato is contributing to the growth of your brand. Supporting our users in achieving their business goals is our top priority, and we're glad to be a part of your journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

April 4, 2024

Superb print on demand company.
Top quality products and print quality.
Gelato have transformed my business.

WHOLE LOTTA ROCK
Ireland
About 2 years using the app
Gelato replied April 6, 2024

Hi,

Thank you for your positive review and for choosing Gelato for your print-on-demand needs. We're glad to hear that you're satisfied with the top quality products and print quality we offer. It's great to know that Gelato has made a positive impact on your business. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

April 12, 2024

Gelato is a joy to work with. We've been working with them for the last couple of years on different platforms, and I can vouch for their product quality, as well as for their customer support.

Most recently, we've used the bulk implementation feature with the assistance of Aleksandra Piotrowska, and she was patient, helpful, and communicative along the way.

Oakhouse
United States
Over 1 year using the app
Gelato replied April 14, 2024

Hello,

Thanks a bunch for the awesome feedback! We're thrilled you've been enjoying using Gelato over the years and found our product quality and support up to the mark. Anytime you need a hand or have questions, just give us a shout.

We appreciate your support,
Bart
Gelato Support Team

April 12, 2024

The perfect app for wall art like poster

GGmap
United States
Over 1 year using the app
Gelato replied April 13, 2024

Hello,

Thank you for your positive review. We're delighted to hear that you find Gelato to be the perfect app for wall art, such as posters. Providing high-quality printing services for various products, including wall art, is what we strive for. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you.

Best regards,

Michal
Gelato Support Team

April 3, 2024

Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.

JŮNI
France
10 months using the app
Gelato replied April 4, 2024

Salut,

Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.

Cordialement,
Bart
Gelato Support Team

March 15, 2024

it's really perfect !

JERSY
United Kingdom
About 1 year using the app
Gelato replied March 16, 2024

Hello,

Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Happy creating,
Bart
Gelato Support Team

February 18, 2024

Great app

Nunca de la Luna
United Kingdom
About 2 years using the app
Gelato replied February 20, 2024

Hello,

Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.

Kind regards,
Kyle

April 23, 2024

Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.

Peinture Nature
Cyprus
6 months using the app
Gelato replied April 25, 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out.

Best regards,
Bart
Gelato Support Team

April 3, 2024

good

Ana Cecilia Mannaert
United States
6 months using the app
Gelato replied April 5, 2024

Hello Ana,

Thank you for your feedback! We're glad to know you had a positive experience. If you have any specific comments or suggestions, feel free to reach out.

Thanks for choosing Gelato,
Bart
Gelato Support Team

February 12, 2024

Always deliver well for me

Game Yarns
United Kingdom
Over 2 years using the app
Gelato replied February 13, 2024

Hi there,

Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.

Kind regards,
Kyle