Reviews (1,115)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface that simplifies setup and product creation. They praise the high-quality prints, responsive customer support, and a global network of print partners that enable worldwide reach. The seamless Shopify integration, competitive pricing, and customization options enhance merchant and customer satisfaction. Fast production and shipping times, reliable performance, and a diverse product range are also highlighted.

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
3 days using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

August 29, 2024

I wish the compan offered more options ESPECIALLY PANTS

My Store
United States
29 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your feedback! We're glad you're enjoying our services and we appreciate your suggestion for more options, especially pants. Expanding our product range is something we're always considering, and your input helps guide our decisions. If you have any other suggestions or needs, we're here to listen.

If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

July 21, 2024

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

My Store
United States
About 2 months using the app
Gelato replied July 23, 2024

Hello,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!

Best regards,
Bart
Gelato Support Team

September 22, 2024

DONT KNOW YET

Dacoma store
Austria
25 days using the app
Gelato replied September 23, 2024

Hi there,

Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
6 days using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

October 3, 2024

Easy setup for POD for my artwork.

BUGALUXART
South Africa
7 days using the app
Gelato replied October 5, 2024

Hello,

Thank you for your feedback! We’re glad to hear that you found the setup process easy for your print-on-demand artwork. If you need any assistance or have questions as you continue, feel free to reach out.

If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
3 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

September 9, 2024

Very helpful!

Nation Party Collective
Canada
About 1 month using the app
Gelato replied September 10, 2024

Hello,

Thank you for the review!

If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at apifeedback@gelato.com. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions.

Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

August 6, 2024

Super app! I like.

Wallart Artworks custom
Canada
About 1 month using the app
Gelato replied August 7, 2024

Hi,

Thanks for your great review! Should you need any help or have any questions reach out to us via apifeedback@gelato.com.

Kind regards,
Bart
Gelato Support Team