Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

February 20, 2024

Weil es Personalisierung so einfach macht!

Just Mary
Germany
8 days using the app
Gelato replied February 22, 2024

Hallo,

Vielen Dank für das Teilen Ihrer Erfahrungen und der 5-Sterne-Bewertung! Wir freuen uns zu hören, dass Sie von unseren neuen Personalisierungsfunktionen profitieren, die wir kontinuierlich erweitern. Unser Team steht Ihnen rund um die Uhr zur Verfügung, wenn wir Sie unterstützen können.

Mit freundlichen Grüße,
Kyle

January 13, 2024

Einfach zu nutzen, schnell zu integrieren. Einfach eine klasse App

Cross & Sword
Switzerland
5 months using the app
Gelato replied January 15, 2024

Vielen Dank für das positive Feedback! Es freut uns zu hören, dass Sie Gelato einfach zu nutzen und schnell zu integrieren finden. Wenn Sie weitere Fragen oder Anregungen haben, lassen Sie es uns bitte wissen. Wir stehen Ihnen gerne zur Verfügung!

Edited April 18, 2024

Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.

Elites Ware
Philippines
1 day using the app
Gelato replied April 18, 2024

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.

Best regards,
Bart
Gelato Support Team

March 23, 2024

Easy to use and to connect to Shopify, Etsy and other shops

Art by Feht - Design by Dee
United States
2 days using the app
Gelato replied March 25, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

April 1, 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brazil
2 days using the app
Gelato replied April 3, 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

January 29, 2024

Fácil de trabalhar. Muito intuitivo e com muitas opções

Printterns
Portugal
27 days using the app
Gelato replied January 31, 2024

Ficamos felizes em saber que você acha o Gelato fácil de trabalhar e intuitivo, com muitas opções. Nossa plataforma é projetada para ser amigável e oferecer uma variedade de recursos para atender às suas necessidades de impressão sob demanda. Se tiver mais alguma dúvida ou precisar de assistência, estamos aqui para ajudar. Obrigado por escolher o Gelato!

March 1, 2024

easy, fast, and every things i need in it

Leli Lemon
United States
4 days using the app
Gelato replied March 2, 2024

Hi Leli,

Thank you for taking the time to share your positive experience with Gelato! We're thrilled to hear that our platform has been easy, fast, and met all your needs. Customer satisfaction is our top priority, and we're delighted that our services align with your expectations. If you ever have further feedback or require assistance, please don't hesitate to reach out. We appreciate your trust in Gelato and look forward to serving you seamlessly in the future.

Best regards,

Michal
Gelato Support Team

Edited February 9, 2024

funktioniert super

Print4Fun
Austria
About 1 month using the app
Gelato replied January 26, 2024

Hi,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance.

Kind regards,

Michal
Gelato Support Team

March 14, 2024

I would like to be able to create a product though on my phone.

Elizabeths works
United States
2 days using the app
Gelato replied March 16, 2024

Hello Elizabeth,

Thank you for your positive feedback! Currently, our advanced design functions are available via the web platform. However, we appreciate your feedback about designing directly from your phone, and we'll definitely consider this for future improvements.

Thanks for recommending Gelato,
Bart
Gelato Support Team

January 25, 2024

Love this service. So easy to upload designs and put them on a wide variety of merch.

Hope Wear Clothing
United States
About 1 month using the app
Gelato replied January 26, 2024

Hello,

We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team