Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

August 1, 2024

We are new to this app and so far everything is good.

PNT MERCH
United States
About 2 months using the app
Gelato replied August 3, 2024

Hi,

Thank you for your 5-star review! We're pleased to hear that your experience with our app has been good so far.

If you have any questions or need assistance as you continue, don't hesitate to reach out. We're here to help!

Kind regards,

Michal
Gelato Support Team

October 31, 2024

Wow, this has been very easy to setup, and to produce my first batch of products.

Would definitely recommend.

Concept Prints
United Kingdom
41 minutes using the app
Gelato replied November 2, 2024

Hi,

Thank you for your 5-star review! We're glad to hear that you found the setup process easy and were able to produce your first batch of products smoothly.

We appreciate your recommendation and hope to continue providing you with a great experience.

Kind regards,

Michal
Gelato Support Team

October 30, 2024

it was great!

TShirts Store
Egypt
21 days using the app
Gelato replied November 1, 2024

Hi there,

Thank you for your 5-star rating! We’re glad to hear you had a great experience. If you ever need assistance, please don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

August 28, 2024

Excellent! Easy to use

Miller Designs, LLC
United States
About 1 month using the app
Gelato replied August 31, 2024

Hi,

Thank you for the kind words! We're delighted that you find Gelato easy to use. If you ever need any assistance, we're always here to help.

Best regards,

Michal
Gelato Support Team

September 2, 2024

È muito fácil de usar, comparando com os outros que já usei.

ShopDiversi
Portugal
17 days using the app
Gelato replied September 4, 2024

Olá,

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você encontrou nossa plataforma fácil de usar, especialmente em comparação com outras que já experimentou. Continuamos trabalhando para melhorar ainda mais a experiência dos nossos usuários.

Se precisar de qualquer assistência ou tiver alguma dúvida no futuro, não hesite em nos contatar.

Atenciosamente,
Andrzej
Gelato Support Team

August 24, 2024

I really love Gelato. It's easy to use and a lot of option to customize the t-shirts to meets your desire.

My Store
United States
1 day using the app
Gelato replied August 25, 2024

Hello,

Thank you for the wonderful feedback! We're delighted to hear that you love using Gelato and enjoy the customization options for t-shirts. It's great to know that our platform helps you meet your creative needs with ease. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

September 6, 2024

It’s very user friendly

TrinitixDesigns
United States
9 days using the app
Gelato replied September 8, 2024

Hello,

Thank you for your review! We're glad to hear that you find the app user-friendly. If you have any suggestions or need further assistance, please feel free to let us know.

Kind regards,
Bart
Gelato Support Team

October 23, 2024

Easy to user, UX is great! Thanks :)

My Store
Australia
1 day using the app
Gelato replied October 25, 2024

Hello,

Thank you for your great feedback! We’re pleased to hear you’re enjoying the user experience. If there’s anything we can assist you with, just let us know.

Best regards,
Andrzej
Gelato Support Team

September 15, 2024

Just getting started, but I'm already loving the product options as well as ease of use.

Tee Tales
United States
About 1 hour using the app
Gelato replied September 17, 2024

Hello,

Thank you for your review! It's great to hear you're off to a good start and finding everything easy to use. If you need any assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

September 14, 2024

Thank Good

My Store
India
About 1 month using the app
Gelato replied September 16, 2024

Hi there,

Thank you for your review! We're glad to hear things are going well. If you ever need assistance, feel free to reach out!

Kind regards,
Bart
Gelato Support Team