Reviews (1,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

December 12, 2024

Great To Use

Expression Shores
United States
3 months using the app
Gelato replied December 16, 2024

Hello,

We're glad to hear you're enjoying the service. It's great to see it supports your needs so well. Thanks for being part of the Gelato community!

Best regards,
Bart
Gelato Support Team

December 4, 2024

Easy to use

FUR-EVER T-SHIRTS
United States
2 months using the app
Gelato replied December 6, 2024

Hi there,

Thank you for your review! We’re glad you’ve found Gelato easy to use. If you ever need assistance, we’re here to help.

Kind regards,
Bart
Gelato Support Team

July 29, 2024

Such an easy platform to use. I love being able to use my designs on
products that I know my customers will use and enjoy!

Rue Post
United States
About 1 month using the app
Gelato replied July 31, 2024

Hello Rue,

Thank you for sharing your experience with us! We’re glad to hear that our platform is easy to use and that you’re finding it useful for your product designs. If you need any assistance or have questions, please don’t hesitate to reach out.

Kind regards,
Bart
Gelato Support Team

September 28, 2024

Good Nice

Next Traders
United States
3 months using the app
Gelato replied September 30, 2024

Hi there,

Thank you for the 5-star rating! We're glad to hear you're having a positive experience. If you ever need assistance, feel free to get in touch!

Best regards,
Bart
Gelato Support Team

August 19, 2024

Just signed up and so far so good! I think ill be switching POD partners to Gelato!

Fir & Finch
Canada
2 months using the app
Gelato replied August 21, 2024

Hello,

Thank you for your review and for choosing to give Gelato a try! We're pleased to hear that your experience has been positive so far. If you decide to make the switch, we'll be here to support you every step of the way. Should you have any questions or need assistance, feel free to reach out to us.

Best regards,

Michal
Gelato Support Team

August 19, 2024

Gelato has been very user friendly and has a few built in tools to make things even easier.

The Salty Sailor T-Shirt Company
United States
3 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.

Best regards,

Michal
Gelato Support Team

December 4, 2024

Super einfache Integration und erstklassige Bedienbarkeit!

Die Integration von Gelato in Shopify hat meine Erwartungen übertroffen! Der Prozess ist kinderleicht und die Einrichtung war in wenigen Minuten erledigt.

Die Benutzeroberfläche ist intuitiv gestaltet, sodass selbst Einsteiger problemlos damit arbeiten können. Besonders beeindruckt bin ich von der nahtlosen Synchronisation. Neue Produkte werden sofort übertragen und Bestellungen laufen völlig automatisiert.

Gelato bietet zudem großartige Anpassungsmöglichkeiten für Print-on-Demand-Produkte und die Qualität der Ergebnisse überzeugt auf ganzer Linie. Der Support ist ebenfalls schnell und hilfsbereit.

Für alle, die ihr Print-on-Demand-Geschäft mit Shopify starten oder erweitern wollen, ist Gelato definitiv die perfekte Wahl!

SmartFamLife
Germany
6 days using the app
Gelato replied December 6, 2024

Guten tag,

Vielen Dank für Ihre Bewertung! Es ist schön zu hören, dass die Integration von Gelato mit Shopify und die Anpassungsoptionen Ihre Erwartungen übertroffen haben. Wir sind hier, um Ihnen beim Ausbau Ihres Geschäfts zu helfen – kontaktieren Sie uns jederzeit!

Mit freundlichen Grüßen,
Bart
Gelato Support Team

July 31, 2024

Gelato is a wonderful company to work with! They have been very supportive with helping me start and grow my print on demand business.

Brigz Tattoos
United States
Over 1 year using the app
Gelato replied August 2, 2024

Hi,

Thank you for your kind words! We're thrilled to hear that you find Gelato a wonderful company to work with.

Supporting you in starting and growing your print on demand business is our priority, and we're glad our efforts have been helpful.

If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,

Michal
Gelato Support Team

August 15, 2024

I would recommend Gelato due to the ease of use.

Erin Dunshee Originals
United States
About 2 months using the app
Gelato replied August 19, 2024

Hi there,

Thank you for the recommendation! We’re happy to hear that you find Gelato easy to use. If you have any questions or need support, we're always here for you.

Best regards,
Bart
Gelato Support Team

August 12, 2024

Im still developing my store. I have not published it yet but the experience has been good so far except for the limited styles and colors available in the tshirt styles ive chosen

I Stand For Truth LLC
United States
10 days using the app
Gelato replied August 14, 2024

Hello,

Thanks for your feedback! We’re glad to hear your experience has been positive as you build your store. We understand that having a wider selection of t-shirt styles and colors would be beneficial. We’re working on expanding our range and appreciate your suggestions. If you need any support or have additional questions, just let us know.

Best regards,
Bart
Gelato Support Team