Reviews (519)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the creation and management of print-on-demand products. It integrates well with Shopify, enhancing efficiency and reducing manual tasks. High-quality materials and diverse printing options are highlighted, alongside fast delivery through a global production network. The responsive customer support and eco-friendly practices, such as using local production and FSC-certified materials, also receive positive feedback.

July 2, 2024

Could not order a sample because it said
Delivery for submitted combination of products isn't possible to chosen destination to a Florida address. Product said it can be shipped to USA.

Bean & Beet
United States
26 days using the app
Gelato replied July 4, 2024

Hello,

Thank you for your feedback. We apologize for the inconvenience you experienced when trying to order a sample. The product you selected is temporarily out of stock, which caused the issue. We have reached out to you directly via email to assist you further.

Best regards,

Michal
Gelato Support Team

March 11, 2025

great user friendly and works!

Toh Pro Studios
United States
38 minutes using the app
Gelato replied March 13, 2025

Hello,

Thanks so much for your review! We're happy to hear that everything is running smoothly and that the interface feels easy to navigate. If there's anything you need along the way, we're always here to support you.

Best regards,
Bart
Gelato Support Team

October 7, 2024

Great products, easy to integrate into our store. Plenty of choice on the free plan.

Anata Australia
Australia
29 days using the app
Gelato replied October 9, 2024

Hi there,

Thank you for the wonderful review! We're glad to hear you're enjoying our product selection and the ease of integration with Shopify. If you ever need assistance or have any questions, feel free to reach out.

We're here to help,
Bart
Gelato Support Team

March 30, 2025

So far I am liking this better than Printify or Printful!

Modestly Authentic
United States
30 minutes using the app
Gelato replied March 31, 2025

Hello,

Thank you for your kind review! It's great to hear that you're having a positive experience with Gelato. If there's anything we can do to further support your business, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

October 28, 2024

Easy to understand, quickly add personalization, and created my 1st products. Thank you!!

Custom Word Products
United States
9 days using the app
Gelato replied October 30, 2024

Hello,

Thank you for the 5-star review! We're glad to hear that creating and personalizing your products has been easy. If you ever have questions or need assistance, we’re here to help!

Best regards,
Bart
Gelato Support Team

July 9, 2024

I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.

LUXURY SOUL ELEVATION
United States
31 minutes using the app
Gelato replied July 12, 2024

Hello,

Thanks for sharing your thoughts! It’s great to hear that you found Gelato straightforward and easy to navigate. If you need any help or have questions in the future, just let us know!

Kind regards,
Bart
Gelato Support Team

July 30, 2024

Brilliant tool. Really easy to use. Great quality outputs. If only it was as easy to drive traffic to my website!

Slogun
United Kingdom
2 months using the app
Gelato replied August 1, 2024

Hello,

Thank you for your positive feedback! We’re glad to hear that you find Gelato easy to use and appreciate the quality of our products. If you need any support or have questions, feel free to reach out.

We’re here to help,
Bart
Gelato Support Team

October 20, 2024

When you get the hang of it , its quite intuitive and the flow of how to process a product from start to finish is very clear and beginner friendly.

Styv Petrus Official
Estonia
1 day using the app
Gelato replied October 22, 2024

Hi there,

Thank you for the fantastic 5-star review! We're happy to hear you're enjoying the process and finding everything clear from start to finish. If you ever need any assistance, feel free to reach out—we're here to help.

Best regards,
Bart
Gelato Support Team

August 5, 2024

Easy to use, impressed is the word. Always have the right "action buttons," products are well made and easy to integrate into existing website. Everything about Gelato is flawless so far for me. I am excited to have finally found a print on demand company i trust and enjoy!

Maddison Olivia
United States
24 minutes using the app
Gelato replied August 7, 2024

Hi there,

Thank you for your fantastic review! We’re glad to hear you find our platform easy to use and well-integrated with your website. If you need any support or have questions in the future, we’re here to help.

Best regards,
Bart
Gelato Support Team

August 19, 2024

Gelato has been very user friendly and has a few built in tools to make things even easier.

The Salty Sailor T-Shirt Company
United States
3 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.

Best regards,

Michal
Gelato Support Team