Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

September 12, 2024

great app. easy navigation. for beginners and very skilled persons. great great app

Must Haves Micro Mall
United States
About 1 month using the app
Gelato replied September 14, 2024

Hello,

Thank you for your positive feedback on our app. We're pleased to hear that you find it easy to navigate and suitable for users of all skill levels. Your comments about the app being great are much appreciated. We strive to make our platform accessible and useful for everyone, from beginners to experienced users. If you have any suggestions for further improvements or need any assistance, please don't hesitate to contact us. We're committed to continually enhancing our service to meet our users' needs.

Best regards,

Michal
Gelato Support Team

August 16, 2024

This was a very easy process to update items quickly and professionally.

My Store
United States
3 days using the app
Gelato replied August 19, 2024

Hello,

It’s great to hear that updating your products with Gelato was straightforward and efficient. If you have any questions or need further assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

November 19, 2024

Easy to use, and seamless transition to Shopify store.

My Store
United States
1 day using the app
Gelato replied November 21, 2024

Hello,

Thank you for your feedback! It’s great to hear that Gelato integrates smoothly with your Shopify store. We’re here to support you if you need anything as you continue growing your business.

Kind regards,
Bart
Gelato Support Team

July 24, 2024

Easy to use and smooth experience

D.E.V. Shop
United States
3 months using the app
Gelato replied July 26, 2024

Hello,

Thank you for your positive review. We're glad to hear that you found our platform easy to use and had a smooth experience. Your feedback is important to us as we aim to provide the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out.

Best regards,

Michal
Gelato Support Team

June 16, 2024

I'm only just starting out and tbh it's a pretty easy store to set up. Also easy to move my designs to shopify to sell straight away. If anything changes I'll update my review.

My Store
United Kingdom
3 months using the app
Gelato replied June 17, 2024

Hello,

Thank you for your positive review. We're glad to hear that you found it easy to set up your store and move your designs to Shopify. If you have any questions or need assistance as you continue, please feel free to reach out. We appreciate your feedback and look forward to any future updates.

Best regards,

Michal
Gelato Support Team

September 30, 2024

Ihr macht einen sehr guten Job.

Macht weiter so

TexturaFlow
Switzerland
About 1 month using the app
Gelato replied October 2, 2024

Guten Tag,

Vielen Dank für die netten Worte! Wir freuen uns, dass Sie mit dem Service zufrieden sind. Wenn Sie jemals etwas brauchen, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,
Bart
Gelato Support Team

October 1, 2024

Awesome

DigitalDrip
United States
About 1 month using the app
Gelato replied October 3, 2024

Hi there,

Thank you for the awesome review! We’re thrilled to hear you’re enjoying your experience. If you ever need anything, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

November 8, 2024

i LOVE how easy this experience has been

Uplift
United States
About 2 hours using the app
Gelato replied November 10, 2024

Hello,

Thank you for the great review! We're happy to hear that the experience has been smooth for you. If there’s ever anything else we can help with, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

October 6, 2024

Easy to use

My Store
United States
About 1 month using the app
Gelato replied October 8, 2024

Hello,

Thank you for the 5-star review! We're glad you find the platform easy to use. If you ever need assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

September 20, 2024

I love this app app much

SMALL CIRCLE
United States
23 days using the app
Gelato replied September 23, 2024

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear you're loving the app. If you need any assistance, we're always here to help!

Best regards,
Bart
Gelato Support Team