Reviews (518)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the creation and management of print-on-demand products. It integrates well with Shopify, enhancing efficiency and reducing manual tasks. High-quality materials and diverse printing options are highlighted, alongside fast delivery through a global production network. The responsive customer support and eco-friendly practices, such as using local production and FSC-certified materials, also receive positive feedback.

August 19, 2024

Gelato has been very user friendly and has a few built in tools to make things even easier.

The Salty Sailor T-Shirt Company
United States
3 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.

Best regards,

Michal
Gelato Support Team

February 11, 2025

Very Good

DavidUlmJewels
Poland
10 days using the app
Gelato replied February 13, 2025

Hello,

Thank you for your review! We're happy to hear your positive feedback. If you ever need anything, feel free to reach out!

Best regards,
Bart
Gelato Support Team

Edited October 13, 2024

Set up my framed canvas product, went to order a sample product only to find out the next day that it is out of stock and there is no information about when it will be back in stock.

Bird in Frame
Australia
About 1 month using the app
Gelato replied October 13, 2024

Hello,

Thank you for your 5-star review! We’re happy to know you’re enjoying your experience with Gelato. If you ever need assistance, we’re here to help.

Best regards,

Michal
Gelato Support Team

January 7, 2025

Impressively simple to make a promo merch business!

WonderTour
United States
About 2 months using the app
Gelato replied January 9, 2025

Hello,

Thank you for your feedback! We're glad to hear you're finding it simple to set up your merch business. If there's anything we can assist with, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

March 6, 2025

Super expérience

Hey mi amor
France
1 day using the app
Gelato replied March 8, 2025

Hello,

Thank you for your rating! We’re so glad to hear you had a great experience. If there’s anything more we can do to support you, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

April 25, 2025

bra

VitaPrint
Sweden
3 months using the app
Gelato replied April 26, 2025

Hej,

Tack för din vänliga recension. Vi är glada att höra att du är nöjd med din upplevelse. Om det finns något vi kan göra för att göra din upplevelse 5-stjärnig, vänligen meddela oss på apifeedback@gelato.com

Bästa hälsningar,
Andrzej
Gelato Support Team

February 26, 2025

I am very happy with ease of designing with Glato

BobaPrints
United States
17 minutes using the app
Gelato replied February 27, 2025

Hello,

Thank you for your 5-star review! We're happy to hear that you find designing with Gelato easy and enjoyable. Our goal is to provide a seamless experience for creators like you, and your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out. We appreciate your support and look forward to helping you grow your business.

Best regards,

Michal
Gelato Support Team

December 4, 2024

The integration is amazing. The only thing I don't like is the limited products.

My Store
United States
2 minutes using the app
Gelato replied December 6, 2024

Hi there,

Thank you for your review! It’s great to hear you’re happy with the integration. We’d love to know which products you’d like to see added—feel free to share your suggestions at apifeedback@gelato.com. We’re always looking to improve and expand our offerings!

Kind regards,
Bart
Gelato Support Team

Edited August 13, 2024

Por ahora hace lo que necesito, me faltaría tal vez algo mas de claridad o personalización a la hora de los gastos de envío, pero sinceramente me gusta mucho.

Artic-O
Spain
7 days using the app
Gelato replied August 9, 2024

Hola,

¡Gracias por tus comentarios! Nos complace saber que la integración funciona bien para ti. Si tienes más cosas para compartir o necesitas ayuda, no dudes en comunicarte con nosotros.

Saludos cordiales,
Bart
Gelato Support Team

September 20, 2024

Gelto is a great platform to create POD products, mockups and is easily integrated with Shopify.

Random Goodness
Australia
10 months using the app
Gelato replied September 23, 2024

Hello,

Thank you for your review! We’re glad to hear you're finding the platform helpful and easy to integrate. If you need any assistance or have any questions, feel free to reach out!

Best regards,
Bart
Gelato Support Team