Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

September 17, 2024

well recommended

MoCreationz
United States
About 2 months using the app
Gelato replied September 19, 2024

Hi there,

Thank you for your recommendation! We're glad to hear you're satisfied with the service. If you ever have any questions or need assistance, we’re always here to help!

Best regards,
Bart
Gelato Support Team

September 11, 2024

All good

MyTeamUniform
United States
15 days using the app
Gelato replied September 13, 2024

Hi there,

Thanks for the positive feedback! We're happy to hear everything is going well. If you need any assistance, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

November 11, 2024

vary easy to add product

GEM & GLOW COUSTOM JEWELRY
United States
About 8 hours using the app
Gelato replied November 13, 2024

Hi there,

Thank you for the positive review! It’s great to know you’re finding the product setup straightforward. If you ever need any support, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

September 29, 2024

Love the design Ideas

Heartland Hunters
United States
1 day using the app
Gelato replied October 1, 2024

Hi,

Thank you for your feedback! We’re glad to hear that you love the design idea. If you have any further questions or need assistance as you explore more designs, feel free to reach out.

Best regards,

Michal
Gelato Support Team

September 22, 2024

perfect

Goys Designs
United States
9 days using the app
Gelato replied September 24, 2024

Hello,

We appreciate the great 5-star rating! We're here to help, so don’t hesitate to contact us if you need anything.

Best regards,
Bart
Gelato Support Team

September 7, 2024

It is Easy to use!

MY CROSS DESIGNS LLC ™️
United States
13 days using the app
Gelato replied September 9, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato easy and fast, making it a great fit for starting a clothing brand. We’re happy to be part of your journey and look forward to supporting your growth. If you ever need assistance, don’t hesitate to reach out. Best of luck with your brand!

Best regards,

Michal
Gelato Support Team

September 16, 2024

Amazing

Arcadia Wall
Australia
About 1 month using the app
Gelato replied September 17, 2024

Hello,

Thank you for the great feedback! We’re delighted to hear you’re so pleased. If there’s anything else you need, just let us know!

Kind regards,
Bart
Gelato Support Team

July 8, 2024

Really clear interface to make and sell designs with. Great support aswell!

Droneback
Belgium
25 days using the app
Gelato replied July 10, 2024

Hello,

Thank you for sharing your experience! It's great to hear you find Gelato easy to use and our support team helpful. If you ever need any further assistance, feel free to reach out. We're here to help!

Kind regards,
Bart
Gelato Support Team

Edited August 13, 2024

Por ahora hace lo que necesito, me faltaría tal vez algo mas de claridad o personalización a la hora de los gastos de envío, pero sinceramente me gusta mucho.

Artic-O
Spain
3 months using the app
Gelato replied August 9, 2024

Hola,

¡Gracias por tus comentarios! Nos complace saber que la integración funciona bien para ti. Si tienes más cosas para compartir o necesitas ayuda, no dudes en comunicarte con nosotros.

Saludos cordiales,
Bart
Gelato Support Team

August 3, 2024

Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.

Kebble Jewelry
United States
About 5 hours using the app
Gelato replied August 6, 2024

Hi there,

Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.

If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.

Best regards,
Bart
Gelato Support Team