Reviews (518)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines the creation and management of print-on-demand products. It integrates well with Shopify, enhancing efficiency and reducing manual tasks. High-quality materials and diverse printing options are highlighted, alongside fast delivery through a global production network. The responsive customer support and eco-friendly practices, such as using local production and FSC-certified materials, also receive positive feedback.
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È muito fácil de usar, comparando com os outros que já usei.
Olá,
Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você encontrou nossa plataforma fácil de usar, especialmente em comparação com outras que já experimentou. Continuamos trabalhando para melhorar ainda mais a experiência dos nossos usuários.
Se precisar de qualquer assistência ou tiver alguma dúvida no futuro, não hesite em nos contatar.
Atenciosamente,
Andrzej
Gelato Support Team
La commande était de 249,70€ alors que ma facture est de 354€ j'ai voulu faire réclamation mais rien ne marche ça ne répond pas
Arnaque total
Bonjour,
Merci d'avoir attiré notre attention sur ce problème. Nous sommes désolés d'apprendre que vous avez rencontré un problème de remise. Nous vous avons contacté directement pour vous aider à résoudre ce problème et nous assurer que la remise est appliquée correctement.
Vos commentaires sont importants pour nous et nous sommes là pour arranger les choses. Si vous avez besoin d'autre chose, n'hésitez pas à nous contacter.
Cordialement,
Bart
Gelato Support Team
I love Gelato! The service and quality of the products are nice!
Hello,
Thank you for your kind words! We’re thrilled to hear that you love Gelato and are pleased with both our service and product quality. If you have any feedback or need assistance, don’t hesitate to reach out.
Kind regards,
Bart
Gelato Support Team
Great service, good prices but they need to work on the bulk editing a bit.
overall satisfied.
Hi there,
Thank you for the feedback! We’re glad to hear you're satisfied with our service and pricing. We appreciate your input on bulk editing, and we're continuously working to improve our platform.
If you have specific suggestions or details on how we can enhance this feature, please reach out to us at apifeedback@gelato.com. Your insights will help us make further improvements.
Best regards,
Bart
Gelato Support Team
Excellent! It is extremely user friendly, and it gets the job done!
Hello,
Thank you for your great feedback! We're happy to hear that you find Gelato extremely user-friendly and that it helps you get the job done efficiently. If you ever need any further assistance, don’t hesitate to reach out.
Best regards,
Michal
Gelato Support Team
Studio is much easier to use versus other POD platforms.
Hello,
Thank you for your review! We’re glad to hear you find our platform easy to use. If there’s anything we can assist with, feel free to reach out!
Best regards,
Bart
Gelato Support Team
IT is the best and a pleasant experience. The combination of a user-friendly website, a vast product range, competitive pricing, excellent customer service, and reliable delivery makes it a top choice for online shopping. I would highly recommend Shopify to anyone looking for a convenient and satisfying e-commerce experience.
Hello,
Thank you for your thoughts! It sounds like you had a positive experience with your online selling. We appreciate your support and are here to help if you have any questions about using Gelato for your products. If you need anything, feel free to reach out!
Best regards,
Bart
Gelato Support Team
This app has been a dream for me as a small business owner!!
Hello,
Thank you for the wonderful 5-star review! We're always here to assist, so don't hesitate to contact us if you have any questions or need further support.
Best regards,
Andrzej
Gelato Support Team
Easy to navigate.
Hi,
Thank you for the great feedback! We're glad to hear the platform is easy to navigate and working well for you - in case of any concerns or questions, please feel free to contact us anytime!
Best regards,
Andrzej
Gelato Support Team
I like it, easy to work and design products. thanks
Hi,
Thank you for your kind review! We’re pleased to hear that you find our platform easy to work with and that designing products has been a smooth process for you. Ensuring a user-friendly experience is important to us, and we’re glad it has met your expectations. If you ever have any questions or need further assistance, don’t hesitate to reach out.
We appreciate your support and look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team