Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

November 4, 2024

Mega leicht zu bedienen und super Schnittstelle zu Shopify

Sassified Trends
Switzerland
1 day using the app
Gelato replied November 5, 2024

Guten Tag,

Vielen Dank für deine tolle 5-Sterne-Bewertung! Es freut uns sehr zu hören, dass du die Bedienung unseres Systems als so einfach empfindest und die Integration mit Shopify dir gut gefällt.

Dein Feedback motiviert uns, weiterhin die bestmögliche Benutzererfahrung zu bieten. Falls du Fragen hast oder Unterstützung benötigst, stehen wir dir jederzeit gerne zur Verfügung.

Vielen Dank nochmals für dein Vertrauen in uns!

Michal
Gelato Support Team

September 1, 2024

Cool

T.O. Lestat Music
United States
7 days using the app
Gelato replied September 3, 2024

Hello,

We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.

Kind regards,
Michal
Gelato Support Team

August 15, 2024

so eine super Abwicklung und Produkte.

GODJES
Germany
7 months using the app
Gelato replied August 19, 2024

Hallo,

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie sowohl mit der Transaktion als auch mit den Produkten positive Erfahrungen gemacht haben. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen.

Viele Grüße,
Bart
Gelato-Supportteam

June 21, 2024

I love Gelato print on demand. It makes my life easier to make my dream store

My Pink Closet N My Beauty Lab
United States
4 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for sharing your positive experience with Gelato. We are glad to hear that our service has contributed to the ease of creating your dream store. Your feedback is valuable as it helps us continue to support our customers' aspirations. Should you need any further assistance, please feel free to reach out.

Kind regards,

Michal
Gelato Support Team

September 20, 2024

I am completely enjoying this app!

Digitized Ink Co.
United States
About 22 hours using the app
Gelato replied September 23, 2024

Hello,

Thank you for your feedback! We’re happy to hear you’re enjoying the app. If you ever need any help, feel free to reach out.

Best regards,
Bart
Gelato Support Team

May 27, 2024

USING IT FOR THE VERY FIRST TIME AND I WILL SAY THAT MY EXPERIENCE WAS GOOD. EVEN WITH THE LEARNING CURVE. YOU DON'T NEED DESIGN EXPERIENCE BUT YOU STILL HAVE TO LEARN TO USE THE TOOLS. THIS WAS THE EASIEST TO LEARN SO FAR. AFTER A FEW MORE MY CONFIDENCE WILL BUILD AND I'LL BE A CUSTOM DESIGN QUEEN!! THANKS GELATO FOR MAKING THIS SMOOTH AND FOR HAVING ABSOLUTELY EVERY THING I NEEDED TO GET MY DESIGNS IN THE STORE QUICKLY

Forever Remembered
United States
About 2 months using the app
Gelato replied May 28, 2024

Hello,

Thank you for your kind review! We're glad to hear that your first experience with Gelato was positive, even with the learning curve. It's great to know that our tools have been easy for you to learn and use. We're here to support you as you continue to build your confidence and create custom designs. Thanks for choosing Gelato!

Best regards,

Michal
Gelato Support Team

May 27, 2024

iv found it very easy to get to terms with how gelato works,I have been using an few years now, the price is 80% fair, there is still some stocking issues, I love how smooth the integration are.

Outer Box Illustration
United Kingdom
10 months using the app
Gelato replied May 28, 2024

Hi,

Thank you for your review and for being a loyal Gelato user for the past few years! We're glad to hear that you find our platform easy to use and appreciate the smooth integration. We're continuously working to improve our stocking issues and strive to offer competitive pricing. Your feedback is valuable to us, and we're here to support you. Thank you for choosing Gelato!

Kind regards,

Michal
Gelato Support Team

November 5, 2024

seems good to me lets hope it stays that way

My Store
Vietnam
10 minutes using the app
Gelato replied November 7, 2024

Hi there,

Thank you for the 5-star rating! We're committed to providing a positive experience and will continue to support you as you move forward with Gelato. If you ever need assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

November 14, 2024

Super fácil de crear el producto, ahora falta vender y ver qué tal el servicio.

Ananda Hum
Spain
8 days using the app
Gelato replied November 16, 2024

Hola!

¡Gracias por compartir tu experiencia positiva con la creación de productos! Estamos aquí para ayudarte a medida que avanzas con tus ventas y esperamos que nuestro servicio cumpla con tus expectativas. ¡No dudes en comunicarte con nosotros si alguna vez necesitas ayuda!

Saludos cordiales,
Bart
Gelato Support Team

August 5, 2024

Easy to use, impressed is the word. Always have the right "action buttons," products are well made and easy to integrate into existing website. Everything about Gelato is flawless so far for me. I am excited to have finally found a print on demand company i trust and enjoy!

Maddison Olivia
United States
24 minutes using the app
Gelato replied August 7, 2024

Hi there,

Thank you for your fantastic review! We’re glad to hear you find our platform easy to use and well-integrated with your website. If you need any support or have questions in the future, we’re here to help.

Best regards,
Bart
Gelato Support Team