Reviews (1,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

October 1, 2024

Awesome

DigitalDrip
United States
About 1 month using the app
Gelato replied October 3, 2024

Hi there,

Thank you for the awesome review! We’re thrilled to hear you’re enjoying your experience. If you ever need anything, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

October 14, 2024

best best best

My Store
India
21 days using the app
Gelato replied October 16, 2024

Hi there,

Thank you for the fantastic 5-star rating! We truly appreciate your support. If there's anything you need or any questions you have, don’t hesitate to reach out!

Best regards,
Bart
Gelato Support Team

November 11, 2024

vary easy to add product

GEM & GLOW COUSTOM JEWELRY
United States
About 8 hours using the app
Gelato replied November 13, 2024

Hi there,

Thank you for the positive review! It’s great to know you’re finding the product setup straightforward. If you ever need any support, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

September 15, 2024

Just getting started, but I'm already loving the product options as well as ease of use.

Tee Tales
United States
About 1 hour using the app
Gelato replied September 17, 2024

Hello,

Thank you for your review! It's great to hear you're off to a good start and finding everything easy to use. If you need any assistance, feel free to reach out!

Best regards,
Bart
Gelato Support Team

September 1, 2024

Cool

T.O. Lestat Music
United States
4 months using the app
Gelato replied September 3, 2024

Hello,

We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.

Kind regards,
Michal
Gelato Support Team

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
28 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

September 14, 2024

Thank Good

My Store
India
About 1 month using the app
Gelato replied September 16, 2024

Hi there,

Thank you for your review! We're glad to hear things are going well. If you ever need assistance, feel free to reach out!

Kind regards,
Bart
Gelato Support Team

August 17, 2024

Easy to use and convenient!

Bloom & Thrive
United States
3 months using the app
Gelato replied August 19, 2024

Hi there,

Thanks for your feedback! We’re pleased to know that you’re finding our platform user-friendly and convenient. If you need any assistance or have questions, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

September 12, 2024

great app. easy navigation. for beginners and very skilled persons. great great app

Must Haves Micro Mall
United States
About 1 month using the app
Gelato replied September 14, 2024

Hello,

Thank you for your positive feedback on our app. We're pleased to hear that you find it easy to navigate and suitable for users of all skill levels. Your comments about the app being great are much appreciated. We strive to make our platform accessible and useful for everyone, from beginners to experienced users. If you have any suggestions for further improvements or need any assistance, please don't hesitate to contact us. We're committed to continually enhancing our service to meet our users' needs.

Best regards,

Michal
Gelato Support Team

July 9, 2024

I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.

LUXURY SOUL ELEVATION
United States
3 months using the app
Gelato replied July 12, 2024

Hello,

Thanks for sharing your thoughts! It’s great to hear that you found Gelato straightforward and easy to navigate. If you need any help or have questions in the future, just let us know!

Kind regards,
Bart
Gelato Support Team