Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

June 22, 2024

so happy with Gelato , I do wish they would print on blankets as I have great ideas with that easy to use

Monika's Cottage
Australia
2 months using the app
Gelato replied June 24, 2024

Hi,

Thank you for your kind words and for sharing your interest in expanding our product range to include blankets. We're glad to hear that you find Gelato easy to use and that you're satisfied with our services. While we currently offer a variety of apparel products for printing, we are always looking to grow our offerings. Your suggestion for printing on blankets is appreciated and has been noted for consideration by our product expansion team. We understand the importance of having a diverse range of products to fulfill creative ideas like yours.

Kind regards,

Michal
Gelato Support Team

Edited September 4, 2024

I couldn't back out of the design - so I just going over to another POD to get the job done - I don't have time. See you next time. Jim2y

Jim2y's
United States
8 months using the app
Gelato replied May 31, 2024

Hi,

Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have.

Best regards,

Michal
Gelato Support Team

July 15, 2024

great quality outstanding customer support.

Puzzles by Dino
Germany
Over 1 year using the app
Gelato replied July 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you’re satisfied with the quality of our products and the support you received. If you need any further assistance or have any more questions, feel free to reach out.

We're always here to help,
Bart
Gelato Support Team

November 14, 2024

Very nice guys

Whimsico Games and Gifts
United States
About 1 hour using the app
Gelato replied November 16, 2024

Hello,

Thank you for the kind words! We're glad to hear you’re having a great experience. If you ever need anything, we’re here to help.

Best regards,
Bart
Gelato Support Team

July 15, 2024

So easy to use and a great selection of clothing to choose from.

Inner Peace Clothing
Australia
17 days using the app
Gelato replied July 17, 2024

Hello,

Thank you for your feedback! We're pleased to hear that you find Gelato easy to use and appreciate the variety of clothing options available. If you have any questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

November 13, 2024

Exelent, pay on demand easy to use fast business

Guidry 3D
France
7 minutes using the app
Gelato replied November 14, 2024

Hi there,

Thank you for the 5-star rating! We’re glad you’re enjoying the ease and speed of using our service. Feel free to reach out if you need any further assistance.

Best regards,
Bart
Gelato Support Team

August 23, 2024

great!

NHAL Clothing & Accessories
United States
6 months using the app
Gelato replied August 25, 2024

Hi,

Thank you for your review! We're happy to hear that you're having a great experience with Gelato. If you ever need assistance or have any questions, feel free to reach out.

Best regards,

Michal
Gelato Support Team

September 10, 2024

Best

My Store
Morocco
8 days using the app
Gelato replied September 12, 2024

Hello,

We really appreciate the great feedback! It’s wonderful to know you’re having a positive experience. If you have any questions or need assistance, we’re just a message away!

Best regards,
Bart
Gelato Support Team

August 29, 2024

great service!

My Store
United States
10 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your kind words! We're happy to hear that you're satisfied with our service. If you ever need anything, we're always here to help.

Best regards,

Michal
Gelato Support Team

June 28, 2024

Great app!! i love the ease of use and products!

The Melanin Tree
United States
About 2 months using the app
Gelato replied July 1, 2024

Hello,

Thank you for your positive feedback! We're happy to hear that you find Gelato easy to use and are pleased with the products. If you have any questions or need assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team