Reviews (1,147)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 6, 2024

It’s very user friendly

TrinitixDesigns
United States
9 days using the app
Gelato replied September 8, 2024

Hello,

Thank you for your review! We're glad to hear that you find the app user-friendly. If you have any suggestions or need further assistance, please feel free to let us know.

Kind regards,
Bart
Gelato Support Team

July 9, 2024

I couldn't be happier with the experience. The process was incredibly simple and user-friendly, making it easy for me to design and customize my product exactly the way I wanted.

LUXURY SOUL ELEVATION
United States
3 months using the app
Gelato replied July 12, 2024

Hello,

Thanks for sharing your thoughts! It’s great to hear that you found Gelato straightforward and easy to navigate. If you need any help or have questions in the future, just let us know!

Kind regards,
Bart
Gelato Support Team

September 2, 2024

È muito fácil de usar, comparando com os outros que já usei.

ShopDiversi
Portugal
17 days using the app
Gelato replied September 4, 2024

Olá,

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você encontrou nossa plataforma fácil de usar, especialmente em comparação com outras que já experimentou. Continuamos trabalhando para melhorar ainda mais a experiência dos nossos usuários.

Se precisar de qualquer assistência ou tiver alguma dúvida no futuro, não hesite em nos contatar.

Atenciosamente,
Andrzej
Gelato Support Team

September 22, 2024

DONT KNOW YET

Dacoma store
Austria
25 days using the app
Gelato replied September 23, 2024

Hi there,

Thank you for your review! We understand that you're still exploring the platform. We truly value your feedback and have reached out to learn more about how we can improve your experience. If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

July 30, 2024

Brilliant tool. Really easy to use. Great quality outputs. If only it was as easy to drive traffic to my website!

Slogun
United Kingdom
2 months using the app
Gelato replied August 1, 2024

Hello,

Thank you for your positive feedback! We’re glad to hear that you find Gelato easy to use and appreciate the quality of our products. If you need any support or have questions, feel free to reach out.

We’re here to help,
Bart
Gelato Support Team

August 23, 2024

Easy to set up products.

Price Shop
United States
21 days using the app
Gelato replied August 25, 2024

Hello,

Thank you for your feedback! We're glad to hear that setting up products has been easy for you. If you ever need any help or have questions, feel free to reach out.

Best regards,

Michal
Gelato Support Team

August 28, 2024

Excellent! Easy to use

Miller Designs, LLC
United States
About 1 month using the app
Gelato replied August 31, 2024

Hi,

Thank you for the kind words! We're delighted that you find Gelato easy to use. If you ever need any assistance, we're always here to help.

Best regards,

Michal
Gelato Support Team

July 31, 2024

It was the best experience!
so easy to use!
and best part its "free"

OdorBusters
Uzbekistan
About 1 month using the app
Gelato replied August 2, 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're delighted to hear that you found our platform easy to use.

Providing a seamless and user-friendly experience is our goal, and it's great to know we're meeting that standard for you.

If you have any questions or need assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

November 4, 2024

Mega leicht zu bedienen und super Schnittstelle zu Shopify

Sassified Trends
Switzerland
1 day using the app
Gelato replied November 5, 2024

Guten Tag,

Vielen Dank für deine tolle 5-Sterne-Bewertung! Es freut uns sehr zu hören, dass du die Bedienung unseres Systems als so einfach empfindest und die Integration mit Shopify dir gut gefällt.

Dein Feedback motiviert uns, weiterhin die bestmögliche Benutzererfahrung zu bieten. Falls du Fragen hast oder Unterstützung benötigst, stehen wir dir jederzeit gerne zur Verfügung.

Vielen Dank nochmals für dein Vertrauen in uns!

Michal
Gelato Support Team

October 29, 2024

Great

My Store
United States
About 2 months using the app
Gelato replied October 31, 2024

Hi there,

Thank you for the great feedback! If you have any questions or need help, feel free to reach out.

Best regards,
Bart
Gelato Support Team