Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

November 14, 2024

loving it

Eco Blend Sustainable Clothing
Cayman Islands
About 4 hours using the app
Gelato replied November 16, 2024

Hi there,

Thanks for the great feedback! We're happy to hear you're enjoying the platform. If you ever need any assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 19, 2024

Gelato has been very user friendly and has a few built in tools to make things even easier.

The Salty Sailor T-Shirt Company
United States
3 days using the app
Gelato replied August 21, 2024

Hi,

Thank you for your kind review! We're happy to hear that you find Gelato user-friendly and that our built-in tools have made things easier for you. Your feedback is greatly appreciated, and we're here to keep supporting your success.

Best regards,

Michal
Gelato Support Team

July 21, 2024

very easy to use. saves you designs so you can finish later

My Store
United States
About 2 months using the app
Gelato replied July 23, 2024

Hello,

Thank you for your feedback! We're glad to hear you find the platform easy to use and appreciate the ability to save your designs for later. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

August 16, 2024

This was a very easy process to update items quickly and professionally.

My Store
United States
3 days using the app
Gelato replied August 19, 2024

Hello,

It’s great to hear that updating your products with Gelato was straightforward and efficient. If you have any questions or need further assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

July 12, 2024

Rápidas entregas, produto com qualidade e facilidade na plataforma....falta só eu começar a vender mais :)

Allprint
Portugal
5 months using the app
Gelato replied July 13, 2024

Olá,

Muito obrigado pela sua avaliação positiva. Ficamos contentes em saber que você está satisfeito com a rapidez das entregas, a qualidade dos produtos e a facilidade de uso da nossa plataforma.

Esperamos que suas vendas cresçam rapidamente. Se precisar de qualquer assistência ou tiver dúvidas, não hesite em nos contatar. Estamos aqui para apoiar o sucesso do seu negócio.

Atenciosamente,

Michal
Gelato Support Team

July 20, 2024

love it

Elevate The Hustle
United States
About 2 months using the app
Gelato replied July 22, 2024

Hello,

Thank you for your kind words! We're glad to hear that you're having a good experience with Gelato. If you need any support or have questions, feel free to get in touch with us anytime.

Kind regards,
Bart
Gelato Support Team

August 12, 2024

Good Experience

Genie's Haven Mart
Pakistan
3 days using the app
Gelato replied August 14, 2024

Hello,

Thank you for your feedback! We’re pleased to hear that you had a good experience with Gelato. If you have any questions or need further support as you continue using our platform, please don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

November 8, 2024

i LOVE how easy this experience has been

Uplift
United States
About 2 hours using the app
Gelato replied November 10, 2024

Hello,

Thank you for the great review! We're happy to hear that the experience has been smooth for you. If there’s ever anything else we can help with, feel free to reach out.

Best regards,
Andrzej
Gelato Support Team

August 24, 2024

I really love Gelato. It's easy to use and a lot of option to customize the t-shirts to meets your desire.

My Store
United States
1 day using the app
Gelato replied August 25, 2024

Hello,

Thank you for the wonderful feedback! We're delighted to hear that you love using Gelato and enjoy the customization options for t-shirts. It's great to know that our platform helps you meet your creative needs with ease. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

July 16, 2024

Easy to navigate

CreativelyNu
United States
About 2 months using the app
Gelato replied July 19, 2024

Hello,

Thank you for your positive review. We're pleased to hear that you found our app easy to navigate.

Your feedback is valuable to us and helps ensure we provide the best experience possible. If you have any questions or need further assistance, please feel free to reach out.

Best regards,

Michal
Gelato Support Team