Reviews (1,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

August 24, 2024

I really love Gelato. It's easy to use and a lot of option to customize the t-shirts to meets your desire.

My Store
United States
1 day using the app
Gelato replied August 25, 2024

Hello,

Thank you for the wonderful feedback! We're delighted to hear that you love using Gelato and enjoy the customization options for t-shirts. It's great to know that our platform helps you meet your creative needs with ease. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

September 29, 2024

Love the design Ideas

Heartland Hunters
United States
1 day using the app
Gelato replied October 1, 2024

Hi,

Thank you for your feedback! We’re glad to hear that you love the design idea. If you have any further questions or need assistance as you explore more designs, feel free to reach out.

Best regards,

Michal
Gelato Support Team

November 5, 2024

seems good to me lets hope it stays that way

My Store
Vietnam
10 minutes using the app
Gelato replied November 7, 2024

Hi there,

Thank you for the 5-star rating! We're committed to providing a positive experience and will continue to support you as you move forward with Gelato. If you ever need assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

September 17, 2024

well recommended

MoCreationz
United States
About 2 months using the app
Gelato replied September 19, 2024

Hi there,

Thank you for your recommendation! We're glad to hear you're satisfied with the service. If you ever have any questions or need assistance, we’re always here to help!

Best regards,
Bart
Gelato Support Team

November 14, 2024

Super fácil de crear el producto, ahora falta vender y ver qué tal el servicio.

Ananda Hum
Spain
8 days using the app
Gelato replied November 16, 2024

Hola!

¡Gracias por compartir tu experiencia positiva con la creación de productos! Estamos aquí para ayudarte a medida que avanzas con tus ventas y esperamos que nuestro servicio cumpla con tus expectativas. ¡No dudes en comunicarte con nosotros si alguna vez necesitas ayuda!

Saludos cordiales,
Bart
Gelato Support Team

August 2, 2024

Awsome quality and Australian yeww, lets create Dizauz.store there're quick interface with the Shopify and copies of ny tags makes it a breeze

Dizauz.store
Australia
2 months using the app
Gelato replied August 3, 2024

Hello,

Thank you for your fantastic 5-star review! We're delighted to hear that you're impressed with the quality and our seamless integration with Shopify.

It's great to know that our interface has made your experience smooth and efficient. If you have any questions or need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team

August 9, 2024

Love it! The only thing I recommend is full sweatsuits for POD.

My Store
United States
29 days using the app
Gelato replied August 12, 2024

Hello,

We’re pleased to hear you’re enjoying using Gelato! We appreciate your suggestion and will definitely consider it for future updates. If you have any other feedback or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

July 21, 2024

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

My Store
United States
About 2 months using the app
Gelato replied July 23, 2024

Hello,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!

Best regards,
Bart
Gelato Support Team

September 22, 2024

perfect

Goys Designs
United States
9 days using the app
Gelato replied September 24, 2024

Hello,

We appreciate the great 5-star rating! We're here to help, so don’t hesitate to contact us if you need anything.

Best regards,
Bart
Gelato Support Team

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
6 days using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team