Reviews (1,147)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, high-quality products with vibrant colors, and premium materials. Its global network of print partners helps reduce shipping times and costs, enhancing worldwide customer reach. The responsive customer support, seamless Shopify integration, competitive pricing, and eco-friendly options like local production and FSC-certified materials are also highlighted. Customization features are particularly valued for personalizing products to customer preferences.

September 23, 2024

The app needs to be as good as the website

New Silesia Designs
United States
6 days using the app
Gelato replied September 25, 2024

Hi there,

Thank you for taking the time to share your feedback! We’ve reached out to learn more about your experience and how we can make things better. If there’s anything else we can assist with, feel free to reach out to us via apifeedback@gelato.com

Best regards,
Bart
Gelato Support Team

November 14, 2024

Very nice guys

Whimsico Games and Gifts
United States
About 1 hour using the app
Gelato replied November 16, 2024

Hello,

Thank you for the kind words! We're glad to hear you’re having a great experience. If you ever need anything, we’re here to help.

Best regards,
Bart
Gelato Support Team

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

August 16, 2024

This was a very easy process to update items quickly and professionally.

My Store
United States
3 days using the app
Gelato replied August 19, 2024

Hello,

It’s great to hear that updating your products with Gelato was straightforward and efficient. If you have any questions or need further assistance, don’t hesitate to reach out.

Best regards,
Bart
Gelato Support Team

December 4, 2024

The integration is amazing. The only thing I don't like is the limited products.

My Store
United States
2 minutes using the app
Gelato replied December 6, 2024

Hi there,

Thank you for your review! It’s great to hear you’re happy with the integration. We’d love to know which products you’d like to see added—feel free to share your suggestions at apifeedback@gelato.com. We’re always looking to improve and expand our offerings!

Kind regards,
Bart
Gelato Support Team

November 13, 2024

Exelent, pay on demand easy to use fast business

Guidry 3D
France
7 minutes using the app
Gelato replied November 14, 2024

Hi there,

Thank you for the 5-star rating! We’re glad you’re enjoying the ease and speed of using our service. Feel free to reach out if you need any further assistance.

Best regards,
Bart
Gelato Support Team

August 1, 2024

We are new to this app and so far everything is good.

PNT MERCH
United States
About 2 months using the app
Gelato replied August 3, 2024

Hi,

Thank you for your 5-star review! We're pleased to hear that your experience with our app has been good so far.

If you have any questions or need assistance as you continue, don't hesitate to reach out. We're here to help!

Kind regards,

Michal
Gelato Support Team

September 16, 2024

Amazing

Arcadia Wall
Australia
About 1 month using the app
Gelato replied September 17, 2024

Hello,

Thank you for the great feedback! We’re delighted to hear you’re so pleased. If there’s anything else you need, just let us know!

Kind regards,
Bart
Gelato Support Team

December 5, 2024

Semplice da usare e integrazione con Shopify perfetta!

My Store
Italy
2 days using the app
Gelato replied December 7, 2024

Ciao,

Grazie per la tua recensione a 5 stelle. Siamo felici di sapere che trovi la nostra piattaforma semplice da usare e che l'integrazione con Shopify ha funzionato perfettamente.

Se hai bisogno di assistenza o hai suggerimenti, non esitare a contattarci.

Andrzej
Gelato Support Team

August 20, 2024

User Friendly

Mandalay
Spain
21 days using the app
Gelato replied August 21, 2024

Hello,

Thank you for your review! We're glad to hear that you find Gelato user-friendly. If you ever need further assistance, feel free to reach out.

Best regards,

Michal
Gelato Support Team